Sales Support Specialist

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Lumelight

201 - 500 employees

Founded 2025

📋 Compliance

🤝 B2B

⚕️ Healthcare Insurance

Compliance • B2B • Healthcare Insurance

Lumelight is a benefits compliance and administration firm that helps employers, brokers, and health systems manage regulatory risk, streamline benefits operations, and reduce costs. The company provides compliance services, claims analytics, dependent eligibility verification, fiduciary solutions, audits, and senior consultant/legal guidance to support ACA reporting, PBM and prescription reviews, and benefits optimization. Lumelight focuses on improving accuracy, lowering employer liability, and delivering measurable savings through integrated consulting and specialized solutions.

📋 Description

• Respond promptly to sales support requests and administrative inquiries from assigned sales team members • Prepare and coordinate sales proposals/quotes • Monitor and follow up on outstanding proposals to help maintain opportunity momentum • Coordinate internal and external communication and documentation needed to support active sales opportunities • Provide contract status inquiries and escalate resolution as needed via utilization of contracting software system • Cross-train and support other sales support staff as needed • Participate in sales operations process improvement initiatives and projects • Help identify administrative bottlenecks or workflow inefficiencies impacting sales productivity • Ensure opportunity records, activity tracking, and other documentation is updated in a timely and accurate manner • Support pipeline visibility and reporting accuracy by maintaining strong CRM data hygiene • Generates reports and participates in reoccurring team meetings

🎯 Requirements

• Associate’s or Bachelor’s degree preferred • 3–5+ years of experience in sales support, sales administration, sales operations, or a related role • Experience using Salesforce or similar CRM systems required • Proficiency with Microsoft Office applications including Excel, Word, and Outlook • Experience within healthcare benefits, insurance brokerage, or related industries is preferred but not required

🏖️ Benefits

• Medical, Dental and Vision Benefits • Health Savings and Flexible Spending Account Options • 401(k) with Automatic Company Contribution • Employee Assistance Program • Company-paid Life and Disability Insurance • Paid Time Off

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