Client Coordinator

🔥 11 hours ago

🇺🇸 United States – Remote

💵 $49.5k - $92.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Luminare Health

Luminare Health

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Serve as a point of contact for clients in conjunction with Client Managers • Provide administrative assistance required by Client Managers to successfully retain business • Work with various departments within Luminare Health to promptly respond to client questions • Facilitate resolutions to client concerns • Run client-specific reports • Provide support to Client Managers • Deliver employee meeting presentations and participate in benefit fairs when needed • Attend quarterly and renewal meetings with Client Managers • Travel 10%-20% as required

🎯 Requirements

• High school diploma or GED equivalent required • Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment • Client-facing, outside vendor and member-facing experience • Thorough understanding of self-funding and employee benefit plans • Ability to travel as required for this position (10%-20%) • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and PPACA • Excellent written and verbal communication skills • Exceptional organizational skills • Proficiency with Word, Excel, PowerPoint, Access, and Outlook • Analytical skills, problem solving skills, reading ability, creative decision-making skills, ability to comprehend and follow instructions, mathematical ability, and time management skills • Remote employees must live within the continental United States, excluding Alaska, California, Hawaii, and New York

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan • Remote work arrangement

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