Client Coordinator

🕒 5 days ago

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Serve as a point of contact for clients alongside Client Managers • Provide administrative assistance to Client Managers to support business retention • Coordinate with internal departments to respond promptly to client questions • Facilitate resolutions to client concerns • Run client-specific reports • Provide support to Client Managers • Present at employee meetings and benefit fairs • Attend quarterly and renewal meetings with Client Managers

🎯 Requirements

• High school diploma or GED equivalent required • Minimum 3 years of previous experience in a similar TPA or insurance environment • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and PPACA • Thorough understanding of self-funding and employee benefit plans • Excellent written and verbal communication skills • Exceptional organizational skills • Analytical and problem-solving skills • Reading ability and creative decision-making skills • Ability to comprehend and follow instructions • Mathematical ability and time management skills • Ability to travel as required, 10%-20% • Proficiency with Word, Excel, PowerPoint, Access, and Outlook • State insurance license preferred • College degree preferred • Remote employees must live within the continental United States, excluding Alaska, California, Hawaii, and New York

🏖️ Benefits

• Thoughtful development opportunities • Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan