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Scheduling Coordinator

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đź•’ September 1

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 24%

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Logo of Lehigh Valley Health Network

Lehigh Valley Health Network

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Lehigh Valley Health Network is a comprehensive healthcare system that is now part of Jefferson Health, one of the top 15 not-for-profit health systems in the United States. It offers a wide range of medical services, including primary care, urgent care, and specialized institutes like the Lehigh Valley Topper Cancer Institute and the Lehigh Valley Heart and Vascular Institute. LVHN provides extensive care solutions, including video visits, second opinions, and a network of doctors and clinicians in numerous locations. It emphasizes education through residencies and fellowships and prioritizes patient-centric services such as lab testing and women's health care. The network also focuses on innovation, offering clinical trials and advanced therapies like CAR-T Cell Therapy.

đź“‹ Description

• Coordinate all patient scheduling activities, including appointments, procedures, and exams • Facilitate communication between staff, referral sources, and physician offices regarding scheduling concerns and issues • Collect clinical information, obtain insurance, and verify patient demographics • Schedule patients for physician appointments and diagnostic test procedures • Educate patients, families, and physician offices regarding department protocols, procedures, insurance, referrals, and testing criteria • Monitor practice protocols and department procedures and recommend improvements • Utilize scheduling software and patient-specific software applications to facilitate patient access • Serve as a resource for staff, physicians, and referring offices • Reduce errors, minimize rework and defects, and maintain attention to detail

🎯 Requirements

• High School Diploma/GED • 6 months medical office, call center or customer service oriented work experience, or completion of an Associate's Degree program or higher in lieu of work experience • Ability to maintain strict level of confidentiality • Ability to work in a fast paced environment while handling multiple responsibilities • Detail-oriented with the ability to enter information accurately into electronic systems • Demonstrates ability to handle stressful situations • Proficient in Microsoft Office applications • Familiarization with EMR and scheduling systems such as EPIC, PHS etc. preferred • Bi-lingual English/Spanish preferred • Ability to lift and carry 25 lbs. • Frequent sitting/standing and keyboard use

🏖️ Benefits

• Equal opportunity employment policy • Day Shift work schedule • Remote work in Pennsylvania

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