CSS Support Engineer, L2

Job not on LinkedIn

🔥 18 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $120k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

M9 Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

M9 Solutions is a company dedicated to providing IT services and solutions, primarily to federal government clients. The company focuses on mobilizing the appropriate personnel, skills, clearance levels, and technologies to aid organizations in achieving enhanced performance and sustainable change. M9 Solutions offers services in digital transformation, software development, cloud migration, applications and infrastructure management, cybersecurity, data science, and IT talent solutions. The company is committed to diversity, equity, and inclusion, aiming to create a positive work environment where every team member's voice matters. M9 Solutions has been involved in notable industry events and continues to play a significant role in shaping the future of digital technology in the defense and government sectors.

📋 Description

• Serve as a technical liaison and provide first-line support to data engineers using the Palantir Foundry platform • Develop an in-depth understanding of Foundry applications to address user inquiries • Collaborate with product engineers to identify, diagnose, and resolve user-reported bugs • Lead support initiatives focused on scalability and efficiency • Improve and expand core documentation • Convert observed trends into actionable feature requests with product engineers • Support the platform's continuous evolution and stability

🎯 Requirements

• U.S. citizen or lawful permanent resident • Background in Computer Science, Engineering, Information Systems, or another technical field • Proficiency in Python and PySpark • Additional skills in SQL, Java, and TypeScript/JavaScript viewed favorably • Understanding of APIs, RESTful services, code branching, and testing • Exceptional English writing and communication skills • Experience with analytical software platforms and large-scale data utilization • Familiarity with advanced data analysis and engineering techniques • Prior customer support experience, preferably involving complex software platforms • Ability to operate independently with minimal oversight • Strong organizational and task-management skills • Commitment to continuous learning and adapting to evolving workflows

🏖️ Benefits

• Competitive compensation package • M9 Benefits (benefits details linked in the posting) • Equal opportunity and support for veterans, transitioning service members, military spouses, and dependents