Implementation Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Machinify's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Machinify

Machinify

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $10M Series A - Machinify on 2018-10

Healthcare • Consulting • Logistics

Machinify is a healthcare-focused AI platform and services company that reshapes healthcare payments and payment integrity. Its AI operating system unifies claims, medical records, contracts, and policies, and uses foundation models and task-specific agents to automate and improve coding, payment accuracy, recoveries, and cost avoidance. Machinify serves health plans (including 18 of the top 20), supports insourced, hybrid, or fully-managed deployments, and emphasizes measurable outcomes — reporting 85+ customers, 270M member lives covered, and $6B+ in annual cost avoidance and recoveries.

📋 Description

• Lead end-to-end implementation cycles including discovery, data readiness, configuration, integration, UAT, go-live, and post-launch transition. • Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports. • Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions. • Oversee cross-functional project teams to ensure timely completion of tasks and proactive issue resolution. • Identify and mitigate risks; escalate blockers to leadership as needed. • Ensure implementation activities meet quality standards, data security requirements, contractual obligations, and industry regulations such as HIPAA and CMS. • Serve as the primary point of contact throughout implementation and provide a responsive, solution-oriented client experience. • Provide updates, action items, and next steps. • Prepare and deliver client-facing status decks, project updates, training materials, and process documentation. • Present complex or technical concepts to technical and non-technical stakeholders, including client leadership. • Coordinate data mapping, validation, ingestion, and quality checks across claims, eligibility, provider, pharmacy, and other healthcare file types. • Transcribe requirements into JIRA or ADO tickets and support grooming and sprint planning with engineers. • Support integrations related to claims audits, COB, Subrogation, data mining services, payment integrity algorithms, and related workflows. • Design, refine, and optimize operational workflows based on client requirements and product capabilities. • Diagnose operational or system-related issues and collaborate internally to resolve them. • Develop user guides, SOPs, quick-start guides, implementation plans, and process maps. • Maintain clear, auditable implementation documentation. • Deliver training on platform features, workflows, AI-driven tools, and processes. • Provide feedback to improve implementation methodologies, tools, templates, and process efficiency. • Support onboarding, coaching, and knowledge transfer for new Implementation team members. • Contribute to continuous improvement initiatives that enhance scalability, quality, and efficiency.

🎯 Requirements

• Bachelor’s degree in Business, Healthcare, IT, Data, Project Management, or related field (or equivalent experience). • 3–5+ years of implementation or project management experience in healthcare technology, payment integrity, insurance services, analytics, or related fields. • Experience with healthcare data structures and exchange file types (claims, eligibility, provider, pharmacy) and associated integration workflows. • Strong understanding of data mining concepts, analytics workflows, and how data supports audit or recovery outcomes. • Experience implementing both SaaS products and services-based solutions. • Proficiency with JIRA, Smartsheet, Excel, Word, PowerPoint, and Outlook. • Experience with AI tools to support efficiency and accuracy. • Excellent verbal and written communication and the ability to explain technical concepts to non-technical audiences. • Strong analytical, problem-solving, and critical-thinking skills with the ability to manage data-heavy implementations. • Ability to manage multiple priorities and deadlines in a fast-paced environment. • Strong relationship-building skills and a customer-centric mindset. • High degree of professionalism, reliability, and consistency in a client-facing role. • Working knowledge of CMS requirements, healthcare regulations, and HIPAA. • Ability to collaborate across distributed teams, lead through influence, and work independently with minimal oversight. • PMP, PRINCE2, Agile, or similar certification preferred.

🏖️ Benefits

• Work from anywhere in the US! Machinify is digital-first. • Top Medical/Dental/Vision offerings • FSA/HSA • Tuition reimbursement • Competitive salary • 401(k) with company match • Additional health and wellness benefits and perks • Flexible and trusting environment where you’ll feel empowered to do your best work

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