Account Manager, College Sales

🕒 August 21

🌽 Illinois, Iowa, +4 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Macmillan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📱 Media

📚 Education

Media • Education

Macmillan is a leading global publishing company and home to a wide range of imprints that publish adult and children’s fiction, nonfiction, and educational materials. Part of the Holtzbrinck Publishing Group, Macmillan also operates Macmillan Learning and Macmillan Education, providing interactive course solutions, higher education content, language learning, and school curriculum publishing across dozens of countries. The company focuses on supporting authors, educators, students, and institutions with world-class content and digital learning tools.

📋 Description

• Own relationships with faculty, decision-makers, and stakeholders across a portfolio of accounts • Understand customers' curricula, buying processes, and organizational priorities • Track account health and identify and address renewal risks • Identify opportunities to expand customers' use of Macmillan Learning products and partner with Sales on larger opportunities • Share customer feedback, competitive intelligence, and higher-education market insights with Sales, Product, Marketing, and Customer Success • Partner with Customer Success and Support to help customers use and benefit from adopted products • Coordinate priorities, risks, and commitments across Sales, Customer Success, Support, Marketing, and Product • Lead internal reviews for complex or strategically important accounts • Maintain accurate account plans, CRM data, and forecasts

🎯 Requirements

• Bachelor's degree • 3+ years of experience in account management, customer success, sales, relationship management, or another customer-facing role • Demonstrated ability to build and maintain relationships with multiple stakeholders at once • Strong communication, presentation, organization, and time-management skills • Experience managing multiple accounts, priorities, and deadlines simultaneously • Sound business judgment and problem-solving skills • Comfort using data and customer insight to guide decisions and priorities • Experience working collaboratively across multiple teams • Must be able to multi-task and concentrate in an open office work environment • Must be able to work more than 40 hours per week as needed

🏖️ Benefits

• Remote, work-from-home position • Equal Opportunity Employer