Client Success Manager

🕒 July 31

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $94k - $159.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Magellan Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 $101M Private Equity Round on 2004-01

Consulting • Insurance • Healthcare

Magellan Health is a leading healthcare management company that provides a range of services, including behavioral health, pharmacy management, and employee assistance programs. The company focuses on delivering high-quality care and support to individuals and families, particularly those in military and community settings. Magellan Health emphasizes personalized service and innovative solutions to improve health outcomes and enhance the overall patient experience.

📋 Description

• Overall accountability for the successful delivery of technology solutions for contracted services • Act as the bridge between Magellan Technology and the client's needs • Ensure smooth transition and enable clients to realize full value of services or products provided • Gather and document issues and requests for change from the client • Maintain status updates and communicate to leadership and client contacts

🎯 Requirements

• Associate's degree in computer and information science, healthcare administration, business or related field • 7+ years' professional IT experience • 7+ years of experience in client success, account management, program management, or consulting in healthcare IT or a related industry • Proven track record of managing enterprise-level clients and delivering technology solutions • Strong technical acumen with the ability to translate complex solutions into business value for clients • Excellent relationship management, stakeholder communication, and problem-solving skills • Demonstrated ability to lead cross-functional teams and drive outcomes in complex, matrixed environments

🏖️ Benefits

• Comprehensive benefits package • Health insurance • Life insurance • Voluntary benefits • Employee wellness programs