Channel Success Manager – Enterprise Brokerages

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $55.5k - $66.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Building and maintaining strong relationships with top revenue generating consulting channels • Acting as a key point of contact for these consultants • Providing training and resources as needed to help consultants effectively sell and support health benefit products • Collaborating with sales teams to drive channel sales growth • Working with consultants to ensure client satisfaction and retention • Addressing client issues and escalations • Monitoring sales performance and identifying opportunities for improvement • Working closely with internal teams to ensure mutual success with top consultants • Assisting with process improvements by working with other departments as needed • When/where appropriate, business travel may be necessary in order to maintain or strengthen relationships with top consulting offices

🎯 Requirements

• 4 years experience in account management/relationship type roles • Proven leader with history of success • Strong customer service background with Benefit & COBRA knowledge - 3+ years preferred • Computer proficiency required • Must have excellent communication, prioritizing and organizational skills • Experience presenting and leading meetings with multiple attendees • Ability to handle high workload volumes during peak service seasons while maintaining turnaround times • Must be an independent worker • Proven success in resolving issues strategically and creatively for brokers/consultants and their clients • Preferred Bachelor's degree or higher

🏖️ Benefits

• health, dental and vision insurances • retirement savings plan • paid time off • health savings account • flexible spending accounts • life insurance • disability insurance • tuition reimbursement