Client Services Facilitator

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $16 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

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Logo of Magna Legal Services

Magna Legal Services

501 - 1000 employees

Founded 2007

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Debt financing on 2020-02

Consulting • Insurance • Logistics

Magna Legal Services is a U. S. -based provider of end-to-end litigation support services for law firms, insurance companies, corporations, and government agencies. The company offers court reporting and virtual depositions, record retrieval, service of process, investigative and language services, social media surveillance, jury research and consulting (JuryConfirm, JuryEvaluator, JuryScout), trial presentation and graphics, and related trial support. Magna also produces legal conferences and CLE/CE programs and provides nationwide scheduling and online tools to support litigation from discovery through trial.

📋 Description

• Research and diagnose procedural issues and exceptions involving client matters. • Respond to client emails and inquiries promptly and professionally. • Communicate clearly with clients, witnesses, and team members, including when handling challenging or sensitive interactions. • Navigate software, web portals, and digital filing systems to find and manage information. • Maintain a calendar and track follow-up tasks to ensure ongoing matters receive timely attention. • Research client questions, coordinate timely responses, and keep ongoing matters organized.

🎯 Requirements

• Ability and willingness to learn the litigation process, including the role of documentary evidence. • Strong work ethic, reliability, and a goal-oriented approach. • Excellent written and verbal communication skills. • Strong attention to detail, research skills, and deductive reasoning. • Ability to work independently and collaborate with a team in a fast-paced environment. • Proficiency with Microsoft Office, general Windows tasks, and PDF tools such as Adobe Acrobat or Nitro, including opening, editing, and combining PDF files.

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