Manager, Court Reporters

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📰 Journalist

👻 Ghost score 0%

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Magna Legal Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Debt financing on 2020-02

Consulting • Insurance • Logistics

Magna Legal Services is a U. S. -based provider of end-to-end litigation support services for law firms, insurance companies, corporations, and government agencies. The company offers court reporting and virtual depositions, record retrieval, service of process, investigative and language services, social media surveillance, jury research and consulting (JuryConfirm, JuryEvaluator, JuryScout), trial presentation and graphics, and related trial support. Magna also produces legal conferences and CLE/CE programs and provides nationwide scheduling and online tools to support litigation from discovery through trial.

📋 Description

• Lead the day-to-day performance of an assigned team of court reporters, including availability, assignments, workloads, attendance, punctuality, and transcript deadlines • Monitor scheduling and deposition support channels, confirm coverage, and respond to reporter questions, technology issues, and proceeding changes • Ensure completion of required pre-deposition and post-deposition procedures, including timely submission of files, exhibits, notes, and other case materials • Provide coaching and feedback on deposition procedures, client service, professionalism, court reporting practices, and transcript production • Partner with Talent Acquisition and Operations to interview and select court reporters and support hiring goals • Provide early performance support for new reporters • Review team performance and quality indicators, document coaching, recognize strong performance, and address attendance, workflow, service, or quality concerns • Serve as an escalation point for reporter and proceeding-related issues and coordinate resolutions • Identify workflow, training, or tool gaps and recommend improvements • Coordinate with Scheduling, Operations, Production, and Talent Acquisition to maintain reliable client service

🎯 Requirements

• Three to four years of experience in court reporting, legal transcription, deposition services, or a related operational environment • Previous supervisory or team-lead experience, including responsibility for coaching and performance management • Strong knowledge of deposition procedures, court reporting practices, and transcript-production workflows • Strong people leadership, organization, communication, problem-solving, and time-management skills • Ability to manage competing priorities in a high-volume environment • Comfort using court reporting technology, remote deposition platforms, and operational systems • Judgment to troubleshoot issues and escalate when needed • Experience working in a remote, distributed environment and supporting employees across multiple locations and time zones preferred

🏖️ Benefits

• Benefits • Paid time off • Paid holidays