After Market Sales Manager

🕒 July 2

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

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Malvern Panalytical

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

Malvern Panalytical is a leading provider of precision analytical instruments and solutions. Their product range includes particle size analyzers, X-ray fluorescence (XRF) spectrometers, X-ray diffractometers (XRD), and near-infrared (NIR) spectrometers, which are used in a variety of industries, including pharmaceuticals, mining, energy storage, and metals analysis. The company focuses on enhancing productivity and product development by offering tools for detailed physicochemical insights, facilitating accurate process control, and optimizing quality across applications. Malvern Panalytical is committed to advancing scientific understanding to develop cleaner, healthier, and more productive environments.

📋 Description

• Develop and execute a bold after sales strategy • Drive after-sales warranty conversions and contract renewals • Proactively generate new service business by targeting the uncontracted installed base • Own and harmonize forecasting across the US and Canada • Build, manage, and convert a strong pipeline across renewals, warranty conversions, and new service opportunities • Take ownership of sales escalations and support large, strategic accounts • Lead the implementation of new ways of working within the team • Establish and track KPIs focused on commercial responsiveness • Partner with marketing to create promotional materials and sales enablement tools • Collaborate cross-functionally with system sales, field service, technical helpdesk, supply centres and other global stakeholders

🎯 Requirements

• 8-10 years of experience in a sales-driven environment • Proven leader with the ability to energize and develop an established team • Comfortable working remotely or in a hybrid setup, with flexibility to travel • Bachelor’s degree or equivalent experience; technical or service-oriented background is a strong advantage • Highly results-driven and proactive, with a strong focus on exceeding targets and growing service revenue • Strong communicator and relationship builder • Confident in sales negotiation, deal closing, and pipeline management; experience with CRM tools is a plus • Digitally curious and data-driven, leveraging AI and modern tools

🏖️ Benefits

• Medical • Dental • Vision • 401(k) with a company match • Life and Disability plans • Tuition Reimbursement • Wellness program • Vacation • Sick • Personal and Paid Holidays