Business AI Platform Expert

🕒 August 28

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

👻 Ghost score 29%

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Logo of Manning Global AG

Manning Global AG

501 - 1000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Manning Global AG is one of the fastest growing staffing and managed services organizations globally, partnering with numerous Blue Chip Companies in sectors such as Telecoms, IT, ICT, Pharmaceuticals, Finance, Media, and Banking. They offer various services including temporary staffing, permanent staffing, managed services, and recruitment process outsourcing, helping individuals find their ideal job positions worldwide.

📋 Description

• Act as the subject matter expert on Business AI Cloud capabilities across data, knowledge, models, and agents • Translate client business requirements into agent designs and platform configurations using the no-code Agent Builder and visual workflow tools • Configure and tune prebuilt Business AI Suite agents for client workflows, including conversation flows, prompts, and escalation paths • Build and maintain knowledge bases by preparing content, configuring retrieval, and testing answer quality using evidence and guardrail features • Lead product demonstrations, user training sessions, and adoption workshops for enterprise client teams • Audit existing client configurations and recommend improvements to containment, accuracy, and return on investment • Stay current with the client’s product roadmap and industry trends in agentic and conversational AI

🎯 Requirements

• 0 to 5 years of experience in SaaS implementation, product consulting, business analysis, or customer experience technology • Fresh graduates must hold relevant AI or cloud certifications and demonstrate a strong understanding of AI concepts, including LLMs, knowledge retrieval/RAG, and AI agents • Hands-on experience configuring workflows, rules, or reporting dashboards in enterprise SaaS platforms • Understanding of contact-centre and customer-experience operations, including agent assist, self-service, and quality management, is an advantage • Strong analytical skills, with the ability to turn business goals into agent and workflow designs • Excellent presentation and stakeholder-management skills

🏖️ Benefits

• No specific benefits or compensation extras stated

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