Product Owner, Fraud, Waste & Abuse

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $90.2k - $167.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Lead and prioritize critical fraud initiatives to deliver business value • Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities • Own and prioritize the product backlog, including epics, stories, and themes aligned to strategy • Incorporate user research and customer feedback into product decisions • Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features • Use KPIs, experiments, and data analysis to measure performance and guide product direction • Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery • Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation

🎯 Requirements

• Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments • Strong organizational, analytical, and problem-solving skills • Ability to navigate ambiguity and manage competing priorities • Excellent verbal and written communication skills • Ability to articulate product vision, opportunities, and outcomes to diverse stakeholders • Solid understanding of technical architecture, current technology stacks, and platform constraints • Proven experience facilitating journey mapping, story mapping, and roadmap planning sessions • Demonstrated ability to lead projects or workstreams independently • Ability to provide subject matter guidance and coordinate small cross-functional teams • Experience in product development, project management, and change management • Strong focus on delivery, stakeholder alignment, and continuous improvement • Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive optimization

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays • 3 personal days • 150 hours of vacation • 40 hours of sick time, or more where required by law • Statutory leaves of absence • Flexible work environment • Learning and career growth support • Well-being and inclusion support