Referrals Assistant

🔥 0 minutes ago

🌲 North Carolina, Vermont – Remote

🌲 North Carolina – Remote 🍁 Vermont – Remote

💵 $19 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Marathon Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Marathon Health on 2019-10

Consulting • Logistics • Insurance

Marathon Health is a healthcare services company that provides personalized, employer-focused advanced primary care and occupational health solutions. They operate onsite and nearsite health centers, network health centers, and virtual primary care and behavioral health services, and offer population health management, medication management, and lifestyle coaching to improve outcomes and lower employer healthcare costs. Marathon Health partners with employers, unions, and health plans to tailor care models that increase engagement, reduce ER and inpatient utilization, and deliver measurable ROI.

📋 Description

• Provide administrative support to the Value Driven Referrals team in a virtual contact setting • Prepare reports and documents • Process electronic data and handle medical records • Maintain quality control of data and documentation • Audit daily reporting to monitor and accurately route incoming referrals based on client VDR access • Perform accurate data entry in Salesforce • Contact healthcare providers to obtain confidential patient medical records • Contact healthcare providers for referral updates • Organize and process chart/EMR inbox items • Contact appropriate providers in a timely manner and prioritize urgent requests • Assist Value Driven Referrals leadership with administrative tasks as needed • Maintain quality control of data, correspondence, and documentation • Securely handle medical and sensitive information according to established protocols and procedures

🎯 Requirements

• High School Diploma required • Minimum of 1 year experience working in customer service, contact center, administrative tasks, or equivalent combination of education and experience • 6 months or more working in a healthcare setting preferred • Knowledge of Privacy Act and HIPAA Privacy Rule standards preferred • Experience successfully working remotely in a virtual setting preferred • Strong technical expertise using Microsoft Teams and Microsoft 365, including Word, Excel, Outlook, and PowerPoint • Excellent written and oral communication skills • Ability to communicate medical conversations with clients, patients, business leaders, and professionals • Exceptional customer service skills • Excellent time management and multitasking skills • Ability to prioritize work, execute a plan, and meet deadlines • Flexibility and adaptability in a fast-paced, constantly evolving workplace • Proven record of working with employees, stakeholders, clients, vendors, and guests • Excellent organizational skills and meticulous attention to detail • Critical thinking and creative, effective problem-solving skills • Ability to maintain confidential documents and communications and use judgment and discretion

🏖️ Benefits

• Free Marathon membership for in-person and virtual care • Employer-paid life and disability insurance • Choice of medical and dental plans • Vision coverage • Employer-funded HSA • FSA • Voluntary illness, accident, and hospitalization plans • 401(k) match • Financial coaching through the Employee Assistance Program • Paid time off for vacation and sick leave • Paid holidays • Unlimited free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for employees and families • Unlimited free mental health benefits and EAP resources • Rewards for challenges and healthy lifestyle activities • Family-building and hormonal health benefits • Paid parental leave • Company-paid basic life and disability insurance • Supplemental life insurance • Spending accounts • 401(k) with employer match and graded vesting • Continuing Medical Education (CME), as applicable