Director of Operations

🕒 September 4

🌽 Illinois, Missouri, +1 more states – Remote

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💵 $110k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on Marathon Health's careers page, not through a job board

First seen by Remote Rocketship September 4

Still open on Marathon Health's site. Checked 12 hours ago.

Logo of Marathon Health

Marathon Health

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Marathon Health is a healthcare solutions provider focused on delivering personalized, affordable, and advanced primary care and occupational health services. Their Complete Care model aims to improve health outcomes and reduce healthcare costs by treating the whole person through various service delivery options, including onsite, nearsite, and virtual health centers. They serve employers, unions, health plans, and brokers by providing tailored solutions that enhance employee health and engagement. Marathon Health's programs are designed to promote wellness, prevent illness, and provide a better overall healthcare experience.

📋 Description

• Own full P&L responsibility for the region, including labor, supplies, and expense management • Drive performance against budget while maximizing impact for patients and clients • Champion operational discipline, quality, safety, and infection control across health centers • Lead adoption of standardized systems and tools to monitor performance through online auditing and in-person reviews • Drive patient, client, and teammate satisfaction goals • Address patient and teammate concerns through resolution and continuous improvement • Ensure collaboration between clinical and operational teammates • Provide compliance leadership for governmental, accreditation, regulatory, and company requirements • Coordinate health-center workflows and priorities • Hire, develop, lead, train, coach, and manage clinical teammates • Set goals, expectations, accountability, and performance standards for direct reports • Oversee center staffing and coverage to maintain patient access and provider support • Collaborate with onboarding teams on new-center startups • Complete annual performance reviews for direct reports • Maintain timely, professional communication with teammates and stakeholders • Respond to care-team issues regarding health-center operations • Foster communication, engagement, accountability, and continuous learning through meetings, huddles, and 1:1 coaching • Drive regional visit volume, engagement, and participation rates • Participate in education and enrollment activities for acquiring and engaging new patient members • Optimize health-center schedules for practice efficiency and patient satisfaction

🎯 Requirements

• Minimum of 5–7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry • Proven leadership experience developing and building teams • Demonstrated full P&L responsibility for a large business unit or division • Expertise in building and leading high-performing teams across clinical, operational, and business functions • Passion for patient-centered care and teammate engagement • Exceptional client-facing skills with the ability to build and sustain executive-level partnerships • Strong financial acumen, strategic thinking, and business judgment • Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment • Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred • Candidates must reside in Milwaukee, WI; Chicago, IL; or St. Louis, MO

🏖️ Benefits

• Annual incentive eligibility • Great Place to Work® certified inclusive, high-trust culture

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