Account Manager

🔥 13 hours ago

⛷️ Utah – Remote

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💵 $40k - $45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of MarketStar

MarketStar

1001 - 5000 employees

Founded 1988

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

MarketStar is a company that provides comprehensive growth-focused solutions, emphasizing demand generation, digital marketing, customer success, and revenue operations. They work in B2B contexts to drive business growth by optimizing sales pipelines, partner channels, and customer relationships. MarketStar utilizes advanced technologies and data-driven strategies to enhance customer retention and increase revenue through tech stack optimization, automation, and strategic planning. They boast significant achievements in partner-driven revenue expansion and customer success in various industry segments.

📋 Description

• Lead a customer outreach process involving calls and emails to build and manage external customer relationships with continued account support • Work with existing customers to build brand awareness and increase usage and spend • Use client-provided and self-guided training resources to stay current on product knowledge • Use data to manage, review, and report on pipeline to the manager weekly, including a forecast and plan to achieve targets • Attain daily, weekly, monthly, and quarterly targets • Record customer interactions and engagement in CRM • Build and manage internal MarketStar team and external client counterpart relationships • Prepare and run monthly, quarterly, and yearly performance reviews with internal MarketStar peers and leadership • Use data to drive planning and success • Provide internal and external customer sentiment insights, including product feedback and key industry learnings • Perform other applicable duties as assigned

🎯 Requirements

• Strong time and project management organizational skills • Proficiency with Microsoft Office and/or Google Suites • Demonstrated ability to build relationships • Strong written and verbal presentation skills • Experience with setting and exceeding sales goals • Able to multi-task, manage time effectively and adapt to change • Able to analyze and interpret data to develop and implement strategic plans is preferred • Previous experience with account management or prior experience in sales or technology preferred

🏖️ Benefits

• Structured learning and career development programs • Mental health program • Generous Paid Time Off policy • Paid medical leave • Child/Dependent care reimbursement • Education reimbursement • 401k match • Hardship loan program • Access to financial wellness advisor • Comprehensive healthcare coverage including medical, dental, and vision

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