Program Manager, Channel

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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MarketStar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

MarketStar is a company that provides comprehensive growth-focused solutions, emphasizing demand generation, digital marketing, customer success, and revenue operations. They work in B2B contexts to drive business growth by optimizing sales pipelines, partner channels, and customer relationships. MarketStar utilizes advanced technologies and data-driven strategies to enhance customer retention and increase revenue through tech stack optimization, automation, and strategic planning. They boast significant achievements in partner-driven revenue expansion and customer success in various industry segments.

📋 Description

• Lead a sales and account management program focused on channel partner growth, distributor engagement, and VoIP/communications technology sales • Manage and enable a team supporting partner-led revenue growth, account development, pipeline progression, and client sales objectives • Drive profitable growth and achievement of revenue goals • Build scalable operating rhythms across internal teams, client stakeholders, distributors, resellers, and value-added reseller partners • Coach the team, manage performance, and maintain sales enablement and productivity • Protect and grow existing business through sales strategies and partner engagement plans • Lead a channel-focused sales program supporting distributors, VARs, technology partners, and partner account teams • Develop strategies for partner activation, pipeline creation, account mapping, opportunity progression, and revenue attainment • Ensure weekly, monthly, quarterly, and annual achievement of client sales targets • Align with client stakeholders on program priorities, KPIs, sales plays, enablement needs, and performance improvement plans • Identify market trends, channel best practices, partner ecosystem opportunities, and operational efficiencies • Support sales motions involving VoIP, UCaaS, cloud communications, collaboration tools, telecom services, and related technology solutions • Drive sales process discipline, including account planning, partner segmentation, lead follow-up, pipeline hygiene, forecasting, and performance reporting • Oversee administration of MarketStar programs, policies, procedures, and practices • Use Salesforce.com and analytics reporting to manage quality, productivity, pipeline performance, partner activity, and client-goal attainment • Translate client expectations into team priorities, coaching plans, reporting cadences, and operational actions • Build relationships across operations, recruiting, training, reporting, client success, and sales leadership teams

🎯 Requirements

• Experience in sales leadership, account management leadership, channel sales, partner management, or technology sales program management • Experience supporting channel partners such as distributors, resellers, VARs, MSPs, technology partners, or partner account teams • Familiarity with VoIP, UCaaS, telecom, cloud communications, SaaS, IT services, collaboration platforms, or related B2B technology solutions • Understanding of account mapping, territory planning, pipeline development, partner enablement, and opportunity management • Strong understanding of sales operations, forecasting, performance reporting, client management, and revenue accountability • Experience with accounting, sales, finance, and human resources processes and procedures • Ability to organize, coordinate, and direct projects across multiple stakeholders and competing priorities • Excellent verbal and written communication skills • Ability to present concepts, program updates, performance insights, and strategic recommendations • Ability to learn quickly and adapt to changing client needs • Strong coaching mindset and ability to develop team members and build accountability • Salesforce.com or comparable CRM and reporting tools experience preferred

🏖️ Benefits

• Structured learning and career development programs • Mental health program • Generous Paid Time Off policy • Paid medical leave • Child/Dependent care reimbursement • Education reimbursement • 401k match • Hardship loan program • Access to financial wellness advisor • Comprehensive healthcare coverage including medical, dental, and vision • Variable bonus component range of $15,000 - $20,000 USD annually