Clinical Applications Specialist – Mid-Western Territories

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois, Kentucky, +7 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 11%

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Logo of Marmon Holdings, Inc.

Marmon Holdings, Inc.

10,000+ employees

Founded 1953

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Marmon Holdings, Inc. is a conglomerate company that operates as part of Berkshire Hathaway. It comprises 120 autonomous businesses grouped into 11 industry segments, focusing on diverse sectors such as medical, water, foodservice technologies, retail solutions, transportation products, rail, electrical, plumbing & refrigeration, metal services, industrial products, and crane services. Built on a foundation of innovation and entrepreneurship, Marmon leverages the collective expertise of its companies to solve complex global challenges. With an emphasis on trust, respect, and supported autonomy, Marmon provides a dynamic career ecosystem for over 30,000 employees, generating annual revenues of $12 billion. Marmon prides itself on significant collaboration across its industry groups to deliver customer-centric solutions globally.

📋 Description

• Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics • Provide comprehensive and structured training for clinical end-users and users at all levels • Pre-stage, configure, and validate products for installations and clinical readiness • Partner with hospital IT teams to coordinate network and clinical readiness • Adjust training content for site-specific clinical, technical, or administrative needs • Reinforce optimal product usage based on clinical needs • Offer remote and in-person technical support for equipment and operational issues • Perform basic system repairs and educate customers on proper use and maintenance • Provide post-installation support remotely and on-site • Collaborate with Sales, Customer Service, Engineering, QA/RA, and Product teams on complex installs, upgrades, demonstrations, improvements, and field feedback • Communicate installation status, updates, and resolutions to customers • Document and escalate complaints in compliance with FDA regulatory guidelines • Contribute to training program development and product improvement initiatives • Support service projects including software updates, tower installations, and customizations when not in the field

🎯 Requirements

• Bachelor’s degree required; preferred majors include Biomedical Engineering, Exercise Physiology, or Computer Science • 2+ years in Field Technical Support or Sales • 2+ years in Cardiac Rhythm Management (clinical or technical) • Demonstrated track record of clinical support or sales success • Strong foundation in cardiac monitoring, rhythm management, or biomedical systems • Comfort with medical software, device troubleshooting, and Microsoft Office Suite • Excellent verbal and written communication skills • Ability to assess issues quickly and propose effective, sustainable solutions • Ability to work in a fast-paced, evolving environment with shifting priorities • Ability to work cross-functionally with sales, service, and engineering teams • Highly self-directed with excellent time management and accountability • Must be open to extensive overnight travel (75–80%) • Must be able to work in hospital/clinical environments and provide remote support from a home office • Additional job-related screening may be required following a conditional offer, as permitted or required by applicable law

🏖️ Benefits

• Medical, dental, FSA, HSA, 401 K match • Voluntary and company paid benefits • Growth opportunities • Supportive, collaborative team • Opportunity to work at the intersection of clinical care and innovation

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