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Surveillance Manager

Job not on LinkedIn

πŸ•’ September 5

🐊 Florida, Maine, +6 more states – Remote

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πŸ’΅ $60k - $80k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ‘” Manager

Where this job comes from

Posted on Marshall Investigative Group LLC's careers page, not through a job board

First seen by Remote Rocketship September 5

Logo of Marshall Investigative Group LLC

Marshall Investigative Group LLC

201 - 500 employees

Founded 2010

πŸ›‘οΈ Insurance

βš–οΈ Legal

πŸ” Security

Insurance β€’ Legal β€’ Security

Marshall Investigative Group LLC is a private investigative firm with over thirty years of experience specializing in fraud and related investigations. Headquartered in Chicago with regional offices across the U. S. , they provide nationwide investigative services throughout the United States, Canada and Mexico. The firm emphasizes insurance, legal, enterprise, financial and internet investigations, uses modern investigative technologies, maintains multilingual investigative staff, and focuses on confidentiality and reducing claims costs for clients.

πŸ“‹ Description

β€’ Supervise, train, and support a team of Surveillance Investigators across multiple regions β€’ Assign, manage, and monitor investigator caseloads to meet client deadlines and company performance benchmarks β€’ Ensure all surveillance operations are conducted lawfully, ethically, and in accordance with internal protocols β€’ Review and audit surveillance reports and video documentation for quality, accuracy, and compliance β€’ Provide regular feedback and coaching to team members to enhance investigative performance and skill development β€’ Serve as a liaison between field investigators and executive leadership, providing status updates and operational insights β€’ Assist with investigator recruitment, onboarding, and retention strategies to maintain team effectiveness β€’ Evaluate surveillance technologies and procedures, recommending improvements or upgrades as needed β€’ Maintain and enforce high standards of discretion, confidentiality, and professional conduct across all field operations β€’ Analyze trends in fraud, regional activity, and investigator productivity to inform strategic decisions β€’ Travel as necessary to conduct field evaluations, support high-profile cases, and ensure team compliance

🎯 Requirements

β€’ Minimum 5 years of experience in surveillance investigation, law enforcement, or private security, with at least 2 years in a supervisory or management role β€’ Valid Private Investigator license (or eligibility to obtain based on state regulations) β€’ Class "MA", "M", or "C" License required to perform managerial duties in the state of Florida β€’ Proven leadership skills with experience managing remote or field-based teams β€’ Advanced knowledge of mobile surveillance techniques, investigative procedures, and applicable legal constraints β€’ Strong written and verbal communication skills, with the ability to train and evaluate detailed surveillance reports β€’ Proficiency in using surveillance equipment and digital investigation tools β€’ Ability to manage multiple priorities and deadlines in a fast-paced environment β€’ Strong organizational skills and attention to detail β€’ High level of integrity, ethics, and professionalism β€’ Associate's or Bachelor's Degree in Criminal Justice, Security Management, or a related field preferred β€’ Valid driver's license and clean driving record β€’ Auto insurance meeting 100/300/100 coverage limits β€’ Ability to travel regionally as needed β€’ Must be able to pass a background check

πŸ–οΈ Benefits

β€’ Performance-based bonuses β€’ Comprehensive benefits package including health, dental, vision, and life insurance β€’ Paid time off and holidays β€’ Expense and mileage reimbursement β€’ Ongoing training and professional development opportunities

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