Sales Operations Analyst, Systems & Reporting

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Mastercam

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1983

📚 Education

Manufacturing • Education • Software

Mastercam is a leading provider of CAD/CAM software solutions designed to address the manufacturing challenges faced by a variety of industries. Known for its innovative tools and intuitive interface, Mastercam caters to industrial and educational users, helping streamline production processes and enhance machining precision. With its diverse range of products and comprehensive support, Mastercam serves multiple sectors, including aerospace, automotive, and energy, making it a crucial ally in modern manufacturing.

📋 Description

• Serve as the first point of contact for Salesforce Revenue Cloud requests across Direct, Channel, Educational, and Compliance Sales teams • Build and maintain scalable reports and dashboards aligned to Mastercam pipeline and forecast tracking standards • Troubleshoot data integrity issues across opportunities, accounts, and quoting workflows • Continuously improve workflows and data quality to support accurate reporting and downstream financial alignment • Develop and maintain Salesforce and Power BI dashboards supporting pipeline visibility, forecast accuracy, and executive KPI reporting • Deliver actionable insights on bookings, pipeline health, forecast gaps, and performance trends across global sales teams • Implement and enforce standardized reporting definitions • Support recurring reporting cadences with reliable, consistent data • Translate business requirements from Sales Ops, Commercial leadership, and Channel teams into clear technical specifications for Digital Systems • Partner closely with Digital Systems on Salesforce enhancements, prioritization, and release planning related to Revenue Cloud • Identify inefficiencies across quoting, order flow, and reporting processes, then implement related automation and system-driven solutions • Enable sales users in Salesforce, specifically reporting tools and standardized processes

🎯 Requirements

• Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred • 3–5+ years of Sales Operations, CRM Administration, Business Systems, Reporting, or related experience • Advanced Salesforce reporting and dashboard experience • Power BI dashboard development and data visualization experience • Experience gathering business requirements and translating them into system enhancements • Strong understanding of sales processes, forecasting, pipeline management, and CRM best practices • Ability to communicate effectively with both business users and technical teams • Above average communication skills, both written and verbal • Proficiency with Microsoft Office (Word, Excel and PowerPoint)

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options