RN Health Specialist, Bilingual

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $34 - $68 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 0%

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Maximus

WebsiteLinkedInAll Job Openings

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Support the CDC INFO national contact center, which provides science-based health information to the public, healthcare providers, and public health professionals • Provide advanced clinical inquiry responses verbally and in writing to consumers, educators, and medical/health professionals • Provide medical subject matter expertise • Perform advanced database searches • Compose documents, reports, and correspondence • Document all incoming inquiries • Participate in special projects as required • Follow established scripts and protocols and navigate approved resources • Maintain quality and compliance standards • Complete required training with 100% attendance

🎯 Requirements

• High School diploma or equivalent with 2-4 years of experience • Bachelor’s Degree in Nursing • Current, active RN license • Experience in medical, scientific, or public health discipline • Clinical knowledge of and experience with CDC-related topics • Proficient internet search skills • Working knowledge of Microsoft Office and ability to learn and utilize software applications • Excellent listening, comprehension, verbal and written communication, problem-solving, and customer service skills • Ability to work independently and communicate effectively • Excellent interpersonal and leadership skills • Ability to organize simultaneous tasks • Ability to speak and read English and Spanish clearly, professionally, and fluently • Must be fluent in English and specified secondary language • Must provide a smartphone, personal computer, webcam, and headset with microphone; tablets, iPads, and Chromebooks are not permitted • Internet speed of 25 Mbps or higher, or 50 Mbps for shared internet connectivity • Minimum 5 Mbps upload speed • Hard-wired internet connectivity via Category 5 or 6 Ethernet cable • Private and secure work area and adequate power source • Windows 10 or Windows 11, or supported Mac operating systems • Call Center or Telehealth experience preferred

🏖️ Benefits

• Remote work arrangement • Full-time employment • Training provided • Bring-your-own-device arrangement (use of personal smartphone, computer, webcam, and headset) • Reasonable accommodations during the employment process