Strategic Account Executive

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Logo of Maxor National Pharmacy Services, LLC

Maxor National Pharmacy Services, LLC

1001 - 5000 employees

Founded 1926

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

💰 Debt Financing on 2014-01

Healthcare Insurance • Pharmaceuticals • SaaS

Maxor National Pharmacy Services, LLC is a healthcare company committed to transforming pharmacy care by connecting pharmacies, providers, and patients to enhance value and improve health outcomes. Established in 1926, it employs approximately 600 pharmacists and technicians across 42 states, offering various services including specialty pharmacy and pharmacy benefit management.

📋 Description

• For each client, develop and implement an effective business plan • Identify formal and informal decision makers; create a plan that meets the product, clinical, service, and financial needs of the client • The Strategic Account Executive must have the ability to operate independently and demonstrate good judgement in client interactions. • Develop effective presentations, proposals, and communications • Demonstrate an understanding of multiple facets of PBM business including contracting and underwriting • Understand and stay current with the health plan industry, specifically pharmacy benefit management • Focus on the customer and market • Translate marketplace information into the client’s language and context • Act as a trusted advisor to clients, creating value after fully researching customer • Act as the owner of the client relationship, accountable for ultimate client satisfaction and loyalty • Develop and execute strategic solutions in conjunction with internal partners • Actively engage in the development of new opportunities for partnerships • Participate in the bid/renewal process, preparation, and presentation for current and prospective clients • Make sound business decisions/recommendations based upon an appropriate balance of thoughtful analysis of facts, experience, intuition, and the implications of that decision for the client • Work well with other team members by creating positive team dynamic—leveraging team talent and expertise appropriately by delegating tasks and projects. • Monitor client costs and trends • Oversee and ensure timely resolution of client issues • Oversee new client setup • Review Quarterly Performance Reviews with client • Ensure client retention and renewal • Other assigned duties or special projects as requested by management

🎯 Requirements

• Associates or Bachelor’s degree required • Account Management and PBM experience required • 5+ years in a similar or related industry role. • Comprehensive understanding of the PBM environment and broader healthcare system • Ability to manage client expectations based on company capabilities • Capability to successfully interface with customers, peers, cross-functional department personnel, and senior management • Accountability for individual and team initiatives to service the client • Ability to analyze issues/problems from multiple perspectives while anticipating the future and make recommendations to support the client and company in achieving mutual objectives • Effective communication in highly visible situations • Ability to deliver technical information in a formal training environment • Identification of growth opportunities with the client; management of profit/loss of assigned accounts; accountability for individual and team objectives • Strong experience in managing an extensive book of business

🏖️ Benefits

• Comprehensive mental health and wellbeing resources • Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums • Company-paid basic life/AD&D, short-term and long-term disability insurance • Rx, dental, vision, other voluntary benefits, and FSA • Employer-matched 401k Plan • Industry-leading PTO plan • And more!

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