Director, Enterprise CE Presales Architect

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MCA Connect

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Private Equity Round on 2020-07

Healthcare • Logistics • Consulting

MCA Connect is a leader in IT services and consulting, specializing in Microsoft Cloud industry solutions aimed at unlocking innovation and providing actionable business insights for manufacturers. With over 20 years of industry expertise, the company focuses on helping manufacturers navigate unique challenges through strategic solutions and innovation. MCA Connect offers services in manufacturing strategy, connected applications, platform management, and manufacturing intelligence, leveraging tools such as Microsoft Dynamics 365 and Azure to support clients in their digital transformation journeys.

📋 Description

• Lead CE/CX pursuit strategy for strategic opportunities, including qualification, discovery planning, executive narrative, solution storyboard, demo strategy, ROM estimate, proposal approach, and handoff readiness • Facilitate client discovery sessions with executives and functional leaders to clarify vision, business outcomes, pain areas, capability priorities, operating constraints, and success measures • Create solution narratives across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Power Platform, Copilot, analytics, integrations, data migration, adoption, and managed services • Own or coordinate estimates, assumptions, exclusions, delivery model, timeline, staffing plan, margin considerations, and risk review • Own large-deal pursuit quality, including commercial assumptions, delivery feasibility, margin awareness, implementation risks, and sales-to-delivery readiness • Partner with sales, delivery, functional architects, technical architects, industry SMEs, Microsoft, and GT stakeholders on integrated pursuit strategies • Build reusable presales assets, including discovery guides, demo scripts, proposal sections, SOW building blocks, estimation drivers, assumptions libraries, case studies, and handoff templates • Implement presales governance including stage gates, pursuit review cadence, estimate QA, proposal QA, deal desk escalation, and sales-to-delivery handoff quality • Maintain selective billable involvement in strategic advisory, architecture validation, delivery mobilization, and executive design workshops • Represent MCA Connect in executive client conversations, Microsoft co-sell motions, GT collaboration discussions, webinars, workshops, and strategic account planning

🎯 Requirements

• 12+ years’ experience in enterprise CRM/CX transformation across Microsoft Dynamics 365 CE, Power Platform, Dataverse, integrations, analytics, and business process modernization • Proven ability to shape complex pursuits, facilitate executive workshops, create solution vision, build estimates, write proposal/SOW content, and transition commitments into delivery • Understanding of manufacturing, distribution, field service, professional services, private equity/M&A integration, or related industries preferred • Ability to balance growth, delivery realism, commercial quality, scope discipline, risk management, and client relationship development • Exceptional executive communication, storytelling, commercial judgment, stakeholder management, and cross-functional leadership skills • Demonstrated ability to influence multi-million-dollar enterprise pursuits, guide executive discovery, and translate ambiguous client vision into practical scope, phased roadmap, and delivery approach • Relevant D365 CE, Power Platform, and solution architecture credentials recommended • Microsoft ecosystem fluency required • Ability to work remotely with travel up to 50%

🏖️ Benefits

• One of the best bonus structures in the industry • Unlimited Paid Time Off (UPTO) • 401k Plan with Company Matching Contribution • Monthly Stipend for Home Office Expenses • Subsidized Medical, Dental and Vision Coverage • Health Savings and Flexible Spending Accounts • Company Paid Life and Disability Insurance • Training, Certification and Continuing Education Support • Opportunities for personal and professional growth