Principal Presales Engineer

🕒 May 19

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $138.9k - $192.9k / year

⏰ Full Time

🔴 Lead

🔍 Pre-sales Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions • Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively • Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products • Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation • Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations

🎯 Requirements

• Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences • Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting. • Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers. • Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy. • Superior written and verbal communication skills, effectively communicates strategic vision, inspires and influences others internally and externally at all organizational levels. • Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests. • Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment. • Previous software development experience in one or more of the following areas: • Backend (Java, C#, Node.js, Python, PHP) • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) • Experience building with REST APIs • Experience managing strategic accounts and evangelizing new use cases and technology in the regulated verticals • Specify education, previous job experience, certifications, technical skills and soft skills required.

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave