Pre-Sales Services Consultant – Engagement Services Manager

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Articulate and sell the value of Samsara Services within prospective and existing accounts for enterprise customers. • Work in conjunction with Sales Representatives and Sales Engineers to define and integrate the services solution into the comprehensive Samsara proposal. • Own Services pursuits (ARR attach quota). • Be responsible for forecasting services and closely monitoring ARR pipeline to understand capacity demands. • Plan and manage Services scoping activity with prospective customers and produce proposals, level of effort, transition/KT, and resource plans. • Be recognized by customers as a trusted advisor in product deployment and change management. • Perform as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination. • Participate in virtual teams to assist buildout Samsara Services methodologies, processes, offerings/services, and collateral. • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

🎯 Requirements

• 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions. • Building and maintaining positive relationships with sales, CSMs, and other key partners during implementations. • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings. • Strong innovation skills: Building services templates, services engagement processes, and services presentations by having a “builder” mentality. • A breadth of knowledge executing the SOW/Proposal processes by scoping, producing, and delivering to the customer SOWs that meet customers' documented requirements. • Can articulate relevant customer success stories and metrics that demonstrate value to the customer. • 4-year Bachelor Degree. • Specific skills in creating SFDC reports/dashboards and navigating in SFDC.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options • Professional development stipend • Comprehensive health and parental leave plans

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