Director, Cash & Credits Management

🔥 1 minute ago

🏖️ New Jersey – Remote

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⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Logo of Med-Metrix

Med-Metrix

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Provide strategic oversight of cash posting, payment reconciliation, unapplied cash, credit balance resolution, patient and insurance refunds, payer recoupments, and related shared services functions • Establish operational standards, service level expectations, and performance goals across multiple clients and systems • Ensure accuracy and integrity of payment posting, balancing, reconciliation, and credit management activities • Develop and maintain financial controls and support audit readiness and regulatory, client, and organizational compliance • Partner with clients, Revenue Cycle Operations, Finance, Systems, and executive leadership to resolve challenges and improve financial performance and service delivery • Serve as escalation point for complex cash, reconciliation, credit, refund, and recoupment issues • Lead and develop managers and operational teams; establish expectations, accountability, collaboration, and continuous improvement • Support workforce planning, employee development, and succession planning • Identify and implement workflow redesign, automation, system enhancements, and standardized operating practices • Establish and monitor KPIs for cash posting, reconciliation, unapplied cash, credit balances, refunds, recoupments, quality, productivity, and client service • Analyze operational and financial data to identify trends, risks, and improvement opportunities • Provide executive reporting and actionable recommendations • Protect and disclose patients’ PHI in accordance with HIPAA standards • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered • 7+ years of experience in healthcare revenue cycle operations, with specific experience in cash management, credit resolution, and accounts receivable • 2+ years of leadership or supervisory experience required • Strong understanding of payer reimbursement methodologies, including Medicare, Medicaid, Managed Care, and Commercial • Expertise in payment analysis versus contract rates, insurance follow-up processes, and governmental compliance protocols • Comfortable with reporting tools and revenue cycle management systems • Proficiency in Microsoft Office Suite, with strong Excel skills • Strong interpersonal, written, and verbal communication skills • Strong problem-solving and creative skills, with sound judgment and ability to make decisions based on accurate and timely analyses • High level of integrity and dependability, with a strong sense of urgency and results orientation • Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes • Must comply with Information Security and HIPAA policies and procedures • Must limit viewing of PHI to the minimum necessary to perform assigned duties

🏖️ Benefits

• Occasional travel to corporate offices and/or client sites may be required • Use of a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes

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