Senior Director, RPA

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Logo of Med-Metrix

Med-Metrix

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

🔥 Funding within the last year

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Develop and execute an RPA roadmap aligned to enterprise digital transformation objectives • Establish and maintain an RPA governance framework covering prioritization, standards, change management, and risk controls • Define and track KPIs including FTE savings, bot uptime, ROI, and delivery velocity • Report program performance and strategic recommendations to senior and executive leadership • Oversee end-to-end automation project delivery from intake through deployment and steady-state operations • Maintain and improve the reliability and performance of the production bot population • Ensure automations comply with HIPAA, SOC 2, security, and audit requirements • Partner with IT, cybersecurity, and compliance on system access, infrastructure, and change management • Recruit, develop, and retain RPA developers, coordinators, and business analysts • Set performance expectations, conduct reviews, and support career development planning • Foster continuous improvement, accountability, and innovation across the team • Drive automation awareness and capability building across business stakeholder teams • Manage relationships with RPA platform vendors, including UiPath • Collaborate with revenue cycle and denial management leaders to identify and prioritize automation opportunities • Oversee vendor contracts, licensing, and platform roadmap alignment

🎯 Requirements

• Bachelor’s degree in computer science, information systems, engineering, or a related field; or equivalent professional experience • 10 or more years of experience in RPA process automation, digital transformation, or enterprise technology • 5 or more years of people management experience, including direct management of technical staff • Demonstrated experience scaling an RPA program or center of excellence in a regulated industry • Proficiency with the UiPath RPA platform • Working knowledge of HIPAA and healthcare data governance requirements • Strong written and verbal communication skills with the ability to present to executive audiences • Master’s degree or MBA preferred • RPA platform certification preferred • Experience with Epic, Cerner, or other major EHR platforms preferred • Familiarity with AI/ML tools, NLP, or document intelligence solutions preferred • Background in Lean, Six Sigma, or other process improvement methodologies preferred • Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes

🏖️ Benefits

• Primarily remote work arrangement • Occasional travel to organizational facilities or vendor sites • Extended hours may be required during critical project phases or system incidents • Multifactor authentication and security device support

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