Supervisor, Payment Variance Follow Up

🔥 6 minutes ago

🏖️ New Jersey – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Med-Metrix

Med-Metrix

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Mentor, monitor, and evaluate Underpayment Analysts and Follow-up Representatives • Communicate consistently with the Manager, Managed Care Services to ensure efficiency and productivity in daily operations and the recovery process • Perform payment variance analysis to identify trends in underpaid claims • Identify and report underpayment and denial trends • Analyze, identify, and resolve issues causing payer payment delays, including billing and coding errors • Manage team productivity to ensure departmental goals are achieved • Develop and mentor team members and provide career coaching while motivating and supporting employees • Orient new and existing employees and provide necessary information, technology, and reference materials • Ensure all work is completed properly and timely • Perform internal audits of everyday recoveries • Report and trend revenue by client and staff • Compile client reporting packages and provide regular project-status updates • Hold quarterly staff meetings and learning sessions • Maintain confidentiality and a professional attitude • Perform special projects and other duties as needed • Use, protect, and disclose patients’ protected health information only in accordance with HIPAA standards • Comply with Information Security and HIPAA policies and procedures • Limit viewing of PHI to the minimum necessary for assigned duties

🎯 Requirements

• High School Diploma or equivalent required • Working knowledge of the insurance follow-up and underpayment processes, with an understanding of fundamental concepts in healthcare reimbursement methodologies • Detailed knowledge of Managed Care reimbursement methodologies • Ability to multi-task and prioritize under stressful situations • Proficiency in business writing and email correspondence • Must have leadership experience and the ability to manage employees • Proficiency in Microsoft Office Suite • Strong interpersonal skills and ability to communicate well at all levels of the organization • Strong problem-solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses • High level of integrity and dependability, with a strong sense of urgency and results orientation • Excellent written and verbal communication skills required • Gracious and welcoming personality for customer service interaction • Ability to follow directions, collaborate with others, and handle stress • Ability to perform the stated physical demands and operate office equipment

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