Mobile Inspections Supervisor

Job not on LinkedIn

🔥 2 hours ago

🦀 Maryland – Remote

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💵 $67.2k - $100.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Cox Enterprises

Cox Enterprises

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Lead and supervise a team of 10 to 15+ Mobile Inspectors in a specified geographic territory • Ensure inspection quality and operational efficiency while maintaining accountability • Support mobile inspections, new car inspections, and floorplan audits • Ensure inspections and audits meet quality, productivity, and safety objectives • Recruit, hire, onboard, train, and manage performance of Mobile Inspectors • Use Lean Daily Management, remote and field-based audits, and continuous improvement initiatives • Build relationships with auctions, sales, remote dealer services, and other boundary partners • Triage and escalate field-based challenges to Dispatch, Help Desk, and other teams • Manage team productivity and quality in partnership with Dispatch and Quality Assurance • Monitor inspection quality through digital and in-person audits and arbitration reviews • Provide coaching, corrective actions, discipline, performance reviews, and employee development • Coordinate training covering inspection applications, eLearning, and field training • Conduct vehicle inspections and floorplan audits as needed • Review work volumes, staffing levels, KPIs, and Lean Daily Management metrics • Implement tactical plans with guidance from the Mobile Inspections Manager • Provide quality service to automotive dealers and commercial clients and resolve issues • Procure, distribute, and track company equipment • Model and monitor safety behaviors and enforce company policies • Perform other duties as assigned

🎯 Requirements

• High School Diploma/GED and 5+ years relevant experience in related field • One year’s experience in leading teams is preferred • Experience with mobile inspections and/or floorplan audits preferred • Previous body shop, mechanical, or estimating experience preferred • General understanding of frame and body repairs and mechanical knowledge • Technical and computer proficiency with Microsoft Office suite, scheduling & routing software, and vehicle inspection applications • Demonstrated business acumen and analytical skills • Excellent organizational skills, customer-focused, proactive, and team-oriented • Effective written and verbal communication and interpersonal skills • Ability to set priorities and solve problems • Ability to work with remote supervision and supervise remote employees • Vision abilities including close, distance, and depth perception • Ability to sit, stand, or walk for prolonged periods; bend, stoop, squat, or kneel; lift and hold at least 10 lbs at waist level for an extended period; lift up to 30 lbs • Must have a valid driver’s license and a safe driving record • Travel within the region required • Must clear a pre-employment drug test • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future

🏖️ Benefits

• Additional compensation may include an incentive program • Flexible vacation with pay • Seven paid holidays • Up to 160 hours of paid wellness annually for employee or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO • Reasonable accommodations for qualified applicants or employees with disabilities

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