Billings and Collections Supervisor

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Logo of MediaRadar, Inc.

MediaRadar, Inc.

201 - 500 employees

Founded 2007

📣 Marketing

☁️ SaaS

Marketing • Advertising • SaaS

MediaRadar, Inc. is an award-winning advertising intelligence platform designed to support media sales and advertising planning. With over 4 million brands and comprehensive contact information, MediaRadar is a go-to solution for media sellers and buyers, providing insights into advertising data across various formats. The platform is widely used in the media and ad tech industry for prospecting, media buying, planning, and sales enablement. MediaRadar leverages AI-powered solutions to deliver actionable advertising intelligence, helping users make informed decisions for better media mix and revenue growth.

📋 Description

• Oversee the end-to-end billing process and ensure invoices are accurate, complete, timely, and compliant with contract terms • Review and validate billing data, including pricing, contract terms, product configurations, and billing schedules • Ensure billing data aligns across NetSuite, Salesforce, and related systems • Coordinate with the sales tax accounting team member on tax collection, requirement changes, and customer communications • Partner with Sales, RevOps, and Order Management to resolve billing discrepancies and support order-to-cash execution • Support month-end close activities related to billing, revenue, and deferred revenue schedules • Oversee collections, monitor accounts receivable aging, and drive resolution of past-due balances • Develop and maintain a collections strategy balancing cash flow and customer relationships • Escalate and resolve complex collections issues and customer disputes with Sales and Finance leadership • Monitor and report collections metrics, aging trends, and bad debt reserves • Supervise, train, and develop billing and collections team members • Establish priorities and workflows for timely and accurate team activities • Support hiring, onboarding, and ongoing team development • Identify opportunities to improve and automate billing and collections processes through reconfiguration and AI • Support internal controls, process documentation, continuous improvement, and annual audit requests • Partner with accounting leadership and the broader accounting team for accurate and timely financial reporting • Respond to invoice, account status, and collections queries from internal and external stakeholders

🎯 Requirements

• Bachelor’s degree in accounting, finance, or a related field, or equivalent practical experience • 4+ years of experience in billing, collections, accounts receivable, or a similar function • At least 1–2 years in a supervisory or lead role • SaaS or subscription-based technology environment experience strongly preferred • NetSuite experience strongly preferred • Salesforce and Avalara experience preferred • Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment • Experience managing and developing a team • Ability to provide guidance and escalate issues clearly and professionally to senior stakeholders • Familiarity with SaaS revenue recognition principles (ASC 606) helpful but not required • Strong attention to detail and ability to identify and resolve data discrepancies • Excellent communication and negotiation skills • Ability to collaborate with cross-functional teams and customers • Ability to manage multiple priorities and work accurately under time pressure • Ability to escalate issues clearly and professionally • Proven ability to contribute to high-performing teams in dynamic, fast-paced environments

🏖️ Benefits

• Career progression • Training and development • Excellent work/life balance • Medical, Dental & Vision Insurance • 401k with Company Match • Flexible PTO • Commuter Benefits • Gym Discounts • Summer Fridays • Inclusive and accessible workplace • Reasonable accommodation during the application or interview process

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🇺🇸 United States – Remote

💰 $12.5M Debt financing on 2015-07

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required