Collections Account Specialist

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Collect past-due accounts across multiple lines of business • Correct billing errors while maintaining client account integrity in applicable systems • Handle account cleansing, including payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation • Collaborate with invoicing, account maintenance, collections, and sales support agents • Respond to client inquiries and requests • Communicate with and maintain working relationships across Pitney Bowes business units • Organize and maintain the day to meet required time parameters • Complete other duties as assigned

🎯 Requirements

• 2 or more years of client service experience • Prior experience in collections, account management, and/or billing reconciliation preferred • Proven time management skills • Excellent professional written and oral communication • Ability to work independently and prioritize and schedule daily activities while functioning in a team environment • Strong organizational skills; Microsoft Office Suite experience is a plus • Strong interpersonal skills and ability to work with others • Attention to detail; excellent problem-solving and analytical skills • Appropriate work-from-home setting for a client-facing environment • Availability to work Monday through Friday from 8:00 AM to 5:30 PM EST / 7:00 AM to 4:30 PM CST • Must reside in the EST or CST areas; PST and MST residents are not eligible • Must be legally authorized to work in the US; employer will not sponsor employment visas • Credit review included in background screening

🏖️ Benefits

• Opportunity to grow and develop your career • Inclusive environment that encourages diverse perspectives and ideas • Challenging and unique opportunities to contribute to the success of a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)