IFB Broker Experience Representative

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Florida, +15 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $41.3k - $70.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Medica

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Medica is a nonprofit health plan and insurer with over 50 years of experience that provides individual & family plans, Medicare, Medicaid, and employer-provided health plans. It offers member services and tools for finding providers, managing benefits and claims, wellness programs, and community-focused initiatives through the Medica Foundation to advance health equity.

📋 Description

• Serve as the primary resource for broker service inquiries, providing timely and accurate information • Triage and resolve questions related to marketing materials and/or enrollment processes • Troubleshoot operational issues related to enrollment, eligibility, marketing, and other areas • Collaborate with internal teams to address and resolve operational issues efficiently • Build and maintain strong, positive relationships with broker partners • Perform additional duties as assigned to support team and organizational goals

🎯 Requirements

• High school diploma or equivalent required • 2+ years of experience in customer service, health insurance, or broker services • Experience with Individual & Family Business (IFB) products • Exceptional customer service and relationship-building skills • Strong communication and follow-up abilities • Proven problem-solving and issue resolution experience • Ability to work independently and collaboratively within a team environment • Primary home address must be located in a state where Medica is registered as an employer: AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI • Must be legally authorized to work in the United States at the time of application • Medica does not offer work visa sponsorship for this role

🏖️ Benefits

• Competitive medical insurance • Dental insurance • Vision insurance • Paid time off (PTO) • Paid holidays • Paid volunteer time off • 401K contributions • Caregiver services • Incentive plan compensation eligibility • Other benefits in a generous total rewards package