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Sales Support Specialist

🔥 0 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $25 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Medline Industries, LP's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Medline Industries, LP

Medline Industries, LP

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Manage assigned book of business, including new and existing zero accounts • Support and work with all service managers and specialists for assigned accounts • Build and maintain customer relationships to ensure high customer satisfaction • Respond to escalated issues and seek management support as needed • Conduct regular customer status meetings to understand needs and connect them to product/service strategies • Manage pricing and service-related activities • Perform product cross-referencing activities • Create and run monthly/quarterly reports

🎯 Requirements

• High school diploma or equivalent • Proficiency with MS Excel, Word, and Outlook • Ability to work remotely in Illinois • Bachelor’s Degree preferred • At least 1 year of account management or sales experience preferred • Background in commissioned, tangible product sales preferred • Experience identifying, connecting with, building consensus, and closing new business preferred • Ability to present multiple product lines preferred

🏖️ Benefits

• Competitive total rewards package • Continuing education & training • Health insurance • Life and disability insurance • 401(k) contributions • Paid time off • Employee Assistance Program access • Employee Resource Groups • Employee Service Corp access • Career growth opportunities

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