Field Services Engineer III – Nevada

Job not on LinkedIn

🔥 2 hours ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Travel to sites within the assigned Nevada area to provide repair and installation support • Install, operate, maintain, repair, and modify designated equipment • Perform maintenance and technical support on equipment, integrated systems, subsystems, and software at customer and field locations • Analyze and evaluate products and related performance • Troubleshoot and diagnose malfunctions to resolve problems quickly • Perform upgrades and configuration updates to support future product integrations • Lead and participate in product technical repair and clinical-use training for domestic, international, and third-party staff • Provide testing and validation support to the manufacturer’s organization • Maintain accurate customer records, complaints, follow-up actions, root-cause analyses, and resolutions in the complaint tracking system • Support maintenance and repairs of the Mazor robotic guidance system and O-arm surgical imaging system • Manage personal schedule and prioritize service calls across the territory • Work directly with clinical staff to understand problems and restore system functionality

🎯 Requirements

• High School Diploma or equivalent required • 4 years of technician, clinical field service, or clinical customer support experience • Candidates local to Nevada are preferred • Bachelor’s degree in Bioengineering, engineering, or technology field is nice to have • Previous technician/field services experience within the medical device industry • Experience with orthopedic anatomy, surgical protocol, and medical terminology • Mechanical and electrical troubleshooting skills • Familiarity with commonly used test equipment, including dosimeters, power supplies, DVMs, signal generators, and flow meters • Ability to read and understand schematics and engineering drawings • Familiarity with FDA 21 CFR and CGMP for medical devices • Excellent analytical and communication skills • Ability to communicate complex technical issues clearly • Responsive problem-solving and action-oriented approach to customer issues • Unrestricted U.S. work authorization required at hire and throughout employment for roles below Principal level • Ability to meet hospital or clinic credentialing requirements • Ability to travel 50%

🏖️ Benefits

• Competitive salary • Flexible benefits package • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan for eligible employees