Chief Operating Officer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏢 Chief Operating Officer (COO)

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MedZed

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🤝 B2B

⚕️ Healthcare Insurance

🌍 Social Impact

💰 $6M Venture Round - MedZed on 2021-10

B2B • Healthcare Insurance • Social Impact

MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations.

📋 Description

• The COO is the integrator and translator of our strategic vision into daily practice. • Blend operational curiosity, critical thinking, a relentless drive for metrics-driven, technology-enabled operational excellence and hands-on execution skills. • Bring together and align multiple stakeholders with varying perspectives, and goals into a cohesive operation that maximizes our impact on the organizations and communities we serve. • Lead the business functions and is responsible for providing operational leadership, management and coordination across departments and identifies opportunities to enhance the access and care provided to members across programs. • Optimize growth, mitigate risk, ensure compliance, and maximize profitability. • Build and maintain relationships internally and externally. • Motivate a multi-disciplinary team with a common goal of delivering extraordinary care to our members. • Instill a culture that takes pride in providing extraordinary care to our members that results in reduced ED and inpatient utilization. • Analyze financial and operating reports, forecast future performance, and make data-driven operational decisions that maximize top line growth and profitability while leading with the delivery of extraordinary member care. • Work with other members of senior leadership, instill product management discipline linking contracts, financial modeling, data management, operating software, internal metrics and external reporting.

🎯 Requirements

• 10+ years of successful executive healthcare leadership experience, with at least 5 specifically in the managed care/value-based care industries serving Medicaid and dual eligible members. • Multi-market oversight of remote careforce. • Bachelor’s degree in health-related industry, business administration or finance (Master’s degree preferred). • Possess a deep understanding of healthcare financial management, budgeting, and cost containment. • Demonstrated success improving revenue and unit economics while driving profitability and maintaining high levels of employee engagement in fast growing organizations. • In-depth knowledge and understanding of healthcare operations with emphasis on growth, forecasting, managed care and value-based care models. • Exceptionally strong executive leadership profile with ability to effectively articulate vision and drive outcomes with a focus on collaboration and transparency and the ability to lead, develop, motivate and direct others to maximize efficiency and effectiveness while juggling competing priorities. • Passion for operational excellence and enhancing operational workflows via technology solutions. • Demonstrated ability to inspire, mentor, and scale culturally diverse operating teams. • Exceptional communication skills and executive presence, with the ability to influence C-level leaders, teams, and external partners. • Passion for rolling up sleeves and getting stuff done. • Strategic thinker with curious nature and relentless drive that increases enterprise value. • Bi-lingual English-Spanish preferred.

🏖️ Benefits

• Monthly two day Executive Leadership Retreats plus other travel as necessary. (total estimate of 20 to 25% of time)