Senior Operational Risk Manager

Job not on LinkedIn

🔥 5 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $179.9k - $224.9k / year

⏰ Full Time

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Mercury

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Own the day-to-day operation of Mercury's Operational Risk program • Report to the Head of Operational Risk within the Risk organization under the Chief Risk Officer • Partner with first-line risk teams, Compliance, Third-Party Risk, Information Security, and Internal Audit • Set risk and control assessment standards; review and challenge first-line RCMs; independently test design and operating effectiveness on critical processes; issue findings • Oversee the operational event program, including root-cause, rating, remediation, and enterprise trend analysis • Own centralized issues management from intake and triage through remediation tracking, validation, and closure • Define enterprise KRIs and thresholds tied to risk appetite and aggregate metrics into Board reporting • Partner with 1LOD teams, InfoSec, Compliance, and model risk owners to collect inputs and challenge assessments • Provide second-line review and concurrence on high-risk new activities • Write and maintain ORM standards, procedures, and templates • Support regulatory examinations, audits, and charter readiness reviews • Build and shape the operational risk program as Mercury prepares to operate as a bank

🎯 Requirements

• 8+ years in operational risk, compliance, or internal audit at a bank or a fintech partnered with a bank • Hands-on ownership of an issues management or operational event program, including severity rating, escalation, and validation of remediation • Experience administering a GRC platform (LogicGate, Archer, or similar), including workflow configuration and reporting • Strong data skills • Familiarity with interagency and OCC expectations for operational risk management • Ability to challenge constructively, with evidence, while maintaining strong relationships • Ability to find, prioritize, and execute key projects independently • Ability to work in San Francisco, CA, New York, NY, Portland, OR, or remotely within Canada or the United States

🏖️ Benefits

• Base salary • Equity (stock options/RSUs) • Benefits • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs