Clinical Risk Specialist

Job not on LinkedIn

🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎲 Risk

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This company has sponsored H1B visas in the past.

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Talkspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🛍️ eCommerce

Consulting • Healthcare • eCommerce

Talkspace is an online therapy platform that provides accessible mental health care through licensed therapists and psychiatric providers. Users can engage in therapy through text, audio, and video sessions, as well as receive medication management when needed. Talkspace aims to make therapy convenient and affordable by partnering with major insurance providers and offering various treatment options for individuals, couples, and teens dealing with a range of mental health issues.

📋 Description

• Conduct daily clinical risk monitoring • Manage and supervise AI, ProtoCall, On-Call, Post Mortem, and RMCC documents and processes • Facilitate Talkspace Psychological First Aid needs following sentinel events and as assigned • Manage and oversee Risk Management SOPs, policies, and related tasks • Develop improved Risk Management systems and approaches • Provide Risk Management learning communities • Assist with onboarding and training providers regarding clinical risk management • Conduct peer proficiency audits to investigate complaints and evaluate improvement opportunities and risk • Develop and evolve criteria used to evaluate clinical quality • Support providers with clinical issues and connect them with peer consultants as needed • Assist with clinical risk management • Coordinate quality management audits to guide practitioner action plans • Engage in quality improvement initiatives as needed • Perform other related duties as assigned

🎯 Requirements

• Minimum education of Master’s degree in counseling or relative licensure-qualifying field • 3+ years experience as an Independently Licensed Mental Health Professional • 1+ year of experience in telemental health • Risk Management and Clinical Quality Proficiency • Direct Clinical Risk Management experience in telehealth specifically is preferred, not required • Advanced analysis and interpretation preferred, not required • Ability to attend meetings during typical Monday-Friday daytime hours, with Eastern Timezone preferred • Passion for quality mental healthcare and clinical risk management

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans coverage • Pre-tax benefits: HSA/ FSA • 401k Retirement Savings Program with matching • Voluntary benefits including disability, basic life or pet insurance, etc. • Monthly Wellness Stipend to promote mental and physical self-care • Flexible PTO and Remote First Environment • Regular team events, including Wellness Workshops and Team Building Events • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount • Competitive benefits