Senior Procurement Operations Specialist – Coupa

🔥 13 hours ago

🏈 Alabama, Alaska, +44 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $83.7k - $161.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Mercury Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1962

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Administer and support day-to-day procurement operations within Coupa • Monitor and optimize Coupa workflows, approval chains, catalogs, and transaction processing • Support procurement intake from purchase request through purchase order and invoice routing • Coordinate supplier onboarding activities and supporting documentation • Maintain procurement records and required documentation in Coupa or approved repositories • Resolve stakeholder issues involving requisitions, invoices, approvals, user access, notifications, delegates, and Coupa functionality • Produce operational reports, spend visibility outputs, workflow metrics, and management insights • Identify system gaps, control weaknesses, and process inefficiencies and recommend improvements • Support Coupa implementation and enhancement initiatives involving workflows, analytics, guided buying, catalogs, and procurement technology • Train and guide internal users on procurement processes, Coupa usage, policies, and best practices • Partner with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders • Support governance and audit readiness by ensuring transactions, approvals, vendor records, and documentation are complete and policy-compliant • Perform other duties as assigned by Procurement leadership

🎯 Requirements

• Bachelor's degree in Business, Finance, Supply Chain, Procurement, Information Systems, or a related field required • 10 plus years of relevant experience in procurement operations, procure-to-pay, purchasing systems support, accounts payable operations, or a related procurement function • Strong hands-on experience using Coupa in a business or administrative capacity • Experience leading Coupa implementation and UAT assessments across Coupa modules • Experience supporting Coupa procurement transactions, including requisitions, approvals, purchase orders, invoices, supplier onboarding, and document management • Understanding of procurement categories and procurement functions, including competitive bid processes • Procurement knowledge in the indirect space • Very strong knowledge of Coupa functionality, including requisitioning, purchase orders, invoice routing, approval workflows, supplier onboarding touchpoints, user roles, and basic troubleshooting • Strong understanding of end-to-end P2P processes • Working understanding of procurement governance, documentation standards, auditability, and segregation of duties • Ability to analyze process flow, identify bottlenecks, and improve operational efficiency through workflow, automation, and system configuration improvements • Strong reporting and analytical skills, including operational KPI tracking • Strong written and verbal communication skills • Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook • Ability to manage multiple priorities in a deadline-driven environment • Preferred: relevant procurement, operations, or Coupa-related certification • Preferred: experience with Coupa enhancements, implementation rollouts, workflow tuning, catalog improvements, analytics, or module expansion • Preferred: experience with formal procurement policy, governance, and audit requirements • Preferred: familiarity with source-to-contract and supplier lifecycle processes • Preferred: procurement experience in insurance or finance-related industries • Coupa Source-to-Pay (S2P), Coupa Procure-to-Pay (P2P), Coupa Contract Lifecycle Management (CLMA), Coupa Supplier Information Management (SIM), Coupa Navi AI, Third-Party Risk Management (TPRM), and Jira knowledge

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more • Reasonable accommodations for qualified individuals with disabilities