Insurance Services Representative II

🔥 0 minutes ago

🏰 Missouri – Remote

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⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Mercy

Mercy

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Collect and resolve outstanding insurance receivables, including unpaid, denied, and underpaid claims • Communicate effectively while accurately and efficiently handling high claim volume • Display quality and productive work habits • Apply intermediate knowledge of department operations • Serve as a resource for management and Level I co-workers • Perform duties consistently with Mercy’s mission, values, and Mercy Service Standards

🎯 Requirements

• HS Degree or Equivalent • 1 year revenue cycle or meets position specific duties and responsibilities • EPIC Resolute Hospital Billing or Ambulatory experience • Basic communication and customer service skills • Basic Microsoft Excel and Word knowledge • Basic computer and keyboarding skills • Must be within 60 miles of Springfield, Missouri

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period

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