Patient Service Representative – vNeuro Outpatient

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Serve as a primary point of contact and first point of contact for patients and visitors • Manage front-desk operations, workflows, and front desk operations • Support a positive, seamless patient experience • Communicate applicable patient financial responsibility • Request and collect payment • Explain available payment options and assistance resources • Accurately document financial conversations and outcomes • Support the financial aspects of patient encounters

🎯 Requirements

• High school diploma or equivalent • One year of applicable medical office experience preferred • New hire must attend Clinic Core Front Desk Training through Clinical Education • Advanced Patient Service Representative title is internal only • Current Patient Service Reps moving to the Advanced title must complete both Patient Service Rep and Advanced PR competencies before promotion

🏖️ Benefits

• Tuition reimbursement up to $2,000 for continuing education • Health, dental, and vision available after day one • $100 monthly contribution to eligible co-workers enrolled in the Dependent Care FSA • Paid parental leave for new parents • 401k with employer match • Paid PTO for volunteering • Competitive salary • Future career growth • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period