Patient Referral Coordinator

🔥 8 hours ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Methodist Le Bonheur Healthcare

Methodist Le Bonheur Healthcare

10,000+ employees

Founded 1918

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Grant on 2021-06

Healthcare • Healthcare Insurance

Methodist Le Bonheur Healthcare is a comprehensive healthcare system serving the Memphis and Mid-South region since 1918. The organization provides a wide range of medical services, including emergency care, cardiology, cancer care, neurology, orthopedics, hospice care, and women's health. Methodist Le Bonheur Healthcare is focused on delivering quality healthcare with a compassionate approach, offering patient resources like financial assistance, patient portals, and support groups. Their facilities include numerous specialty hospitals such as Methodist University Hospital, Le Bonheur Children's Hospital, and more. Committed to community impact and faith-based health initiatives, the organization also offers educational resources and classes for healthcare professionals.

📋 Description

• Process referrals from referring medical providers and new patients to Behavioral Health • Coordinate and assure the smooth flow of referral and scheduling processes • Complete prior authorizations as required • Handle referrals and follow-up appointments, gather necessary information, and schedule appointments • Obtain demographic, insurance, verification, and eligibility information for new patients • Register new patients in the system • Prepare and organize new patient charts • Schedule, cancel, and reschedule appointments according to physician and office guidelines • Notify clinic personnel about physician schedule changes • Enter authorization and referral correspondence into patient charts and the computer system • Serve as receptionist by providing general information and directing visitors • Answer office telephones, route incoming calls, and take or relay messages • Complete and submit hospital charges for billing • Prepare and submit data to third-party vendors • Perform other job functions as needed or requested • Model behavior consistent with MLH Mission, Vision, and Values

🎯 Requirements

• Required: High School Diploma or Equivalent • Required: 3–5 years of experience in a healthcare or medical office environment • Ability to foster and maintain good working relationships with internal and external customers • Ability to work well in a multitasking environment with close attention to detail • Ability to work effectively and productively without close supervision • Ability to exercise independent judgment in decision making • Excellent written and oral communication skills • Proficiency in Windows-based applications, particularly Excel and Word • Ability to operate standard office equipment, including fax and copy machines • Must have good balance and coordination • Ability to perform physical activities including climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion • Ability to exert up to 25 lbs. occasionally and/or up to 10 lbs. frequently • Close visual acuity for preparing and analyzing data and figures, transcribing, viewing computer terminals, and extensive reading

🏖️ Benefits

• Employer of choice and talent-rich organization where Associates can grow their career • Power of One culture focused on family, team, service, and high standards of care

Apply Now

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