Program Manager – Electrical, National Account Focus

🕒 May 22

🤠 Texas – Remote

🤠 Texas – Remote

💵 $165k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Shermco Industries

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🤝 B2B

🛍️ eCommerce

📱 Media

B2B • eCommerce • Media

Shermco Industries is a digital marketing agency based in Hiawatha, Iowa, specializing in a wide array of services including digital advertising, website design, e-commerce development, social media marketing, and media production. They focus on creating effective marketing strategies tailored to the unique needs of their clients across various industries, with a commitment to enhancing brand visibility and driving growth. Their expertise also extends to graphic design, event production, and content creation, making them a versatile partner for businesses seeking comprehensive marketing solutions.

📋 Description

• Project Ownership • Understanding P&L for client projects • Understand contracts requirements and scope of work • Protect and improve project margins through disciplined execution • Maintain accurate forecasting through project completion • Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities. • Maintain executive-level relationships with key stakeholders for National Accounts. • Facilitate annual strategic planning sessions with customers and internal leadership. • Align Shermco service capabilities with customer long-term infrastructure and reliability needs. • Cross Functional Program Coordination • Coordinate execution across all Shermco organizations, branches and service groups. • Lead recurring internal program coordination meetings. • Resolve inter-branch operational conflicts and ensure consistent execution standards. • Establish and maintain standardized reporting structures and communication cadence across participating branches. • Financial Management • Monitor estimate-to-actual performance trends. • Identify early indicators of margin erosion or project risk. • Track change order capture rates and financial performance drivers. • Lead quarterly financial performance reviews with executive leadership. • Contract & Scope Control • Interpret and manage contract requirements • Ensure scope clarity and enforce structured change management • Lead RFI development and tracking • Prevent unauthorized scope execution • Risk Management • Develop and maintain formal project risk registers • Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks. • Conduct monthly program risk reviews. • Escalate material risks to executive leadership when appropriate • Proactively mitigate safety, financial, schedule, and resource risks • Escalate high-impact risks appropriately • Lead contingency and recovery planning • Operational Governance • Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards. • Lead program-level lessons learned reviews to improve future execution. • Customer Relationship Management • Serve as primary client interface • Maintain quarterly executive touchpoints with strategic customers. • Lead Executive Business Reviews (EBRs). • Own resolution of escalated operational or service issues. • Monitor customer satisfaction and service quality metrics • Schedule Management • Lead project update meetings and executive briefings • Navigate conflict professionally while protecting Shermco’s interests • Develop opportunities for repeat business • Sales, Growth and Execution • Lead cross-functional teams including technicians, engineers, and subcontractors • Conduct structured project kickoff meetings • Drive execution quality and minimize rework • Ensure disciplined documentation and turnover standards • Identify opportunities to expand Shermco’s services within strategic accounts. • Ensure pricing alignment across regions and branches. • Participate in review of large proposals to ensure strategic alignment. • Prevent uncoordinated pricing or discounting across Shermco regions. • Support capture strategies for large capital projects. • Executive Reporting • Provide clear project performance updates to senior leadership • Present risk summaries, financial forecasts, and mitigation plans • Participate in post-project reviews and lessons learned sessions

🎯 Requirements

• 5-10 years of program or project management experience ideally managing a national account in multiple sites • Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium- and low voltage electrical systems or related technical field • Demonstrated financial literacy and ability to interpret project financials • Experience managing or overseeing large programs or projects exceeding $1M • Proven ability to coordinate multi-site or multi-branch operations • Strong executive communication and stakeholder management skills • Strong financial acumen including budgeting, forecasting, and margin management • Experience interpreting contracts and managing change orders • Proven ability to lead large field teams and multi-disciplinary resources