Senior Manager, Events Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

🎪 Events

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Metropolis Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏨 Hospitality

📦 Logistics

💼 Consulting

🔥 Funding within the last year

💰 $500M Series D - Metropolis on 2025-11

Hospitality • Logistics • Consulting

Metropolis Technologies is an organization whose provided public-facing text only shows a browser message indicating JavaScript must be enabled to run the app. No additional information about its products, services, customers, or sector was available in the supplied text. The message suggests Metropolis Technologies operates a web application, but its business focus (e. g. , enterprise, consumer, or industry-specific) cannot be determined from the given content.

📋 Description

• Plan, administer, and operate all assigned projects • Support existing clients and projects as part of GAMEDAY teams • Define scopes of work, delivery timelines, project deliverables, and operating budgets with clients • Identify project impacts and proactively recommend performance improvements • Create or contribute to Concepts of Operations and update operating procedures • Validate and deliver operational plans and respond to operations issues or challenges • Complete required project paperwork promptly • Create and deliver project training programs for assigned staff • Compile After Action Reports and submit them to the Manager • Respond promptly to emergency situations during normally scheduled off-duty hours • Report policy violations, safety hazards, and unusual occurrences • Identify opportunities for additional services with assigned projects and clients • Support other projects as opportunities or time permit • Manage projects according to contractual requirements • Evaluate and meet or exceed client operational needs • Communicate proactively with clients and resolve requests, concerns, and issues • Create, review, and submit event summaries for Manager and client review • Keep projects within agreed budgets and seek approval for budget increases • Recommend solutions when client reductions create negative variances • Provide data for budget planning and reforecasting • Communicate major unplanned discrepancies and follow change-management processes • Perform accounting duties with the Controller, including accounts receivable management and payroll submission • Improve financial performance through operational adjustments and services • Forecast staffing levels and work schedules • Assign tasks and communicate shift times, check-in locations, and procedures • Coordinate paperwork with the Admin team so workforce members are paid promptly • Perform other assigned duties

🎯 Requirements

• Must have a 4-year degree or 3-5 years event management experience • Must be able to work nights, weekends and/or holidays • Must possess a valid state/province-issued driver’s license with current address and acceptable driving record • Must be able to travel internationally and have a valid passport • Must have experience using computer applications/systems including Google Workplace, Google Meet, Google Maps, Google Earth, Microsoft 365, Microsoft Teams, and Zoom • Must have experience creating and maintaining budgets • Must be able to multitask and work independently • Must be detail-oriented, organized and have a strong sense of urgency • Must have the ability to lead and motivate team members • Must be enthusiastic about customer service and client satisfaction • Must be able to respond positively to customer inquiries outside standard work hours across different time zones • Must have strong analytical and interpersonal communication skills • Must be flexible and able to adapt to changes, delays, or unexpected events • Must be able to work with contract staff, temporary labor, volunteers, executive staff, and clients • Must be able to work from home • Must be available for at least 50% travel and expect to be on the road 1–2 weeks per month • Must be able to stand for extended periods outdoors in varying weather conditions • Must be able to lift at least 50 pounds • Must be legally entitled to work in the United States upon application • Must hold a valid passport • Preferred: 5–7 years event or project management experience • Preferred: Experience with generative AI tools such as Gemini or Claude

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Flexible spending accounts • Long-term disability insurance • Short-term disability insurance • Life insurance • Accident insurance • 401(k) • Paid time off • Stock option plan • Bonus plans • Work from home position • World-class product leaders and engineers team environment • Inclusive culture where everyone has a voice and the best idea wins