Middesk
51 - 200 employees
Founded 2019
📋 Compliance
💳 Fintech
☁️ SaaS
💰 $57M Series B on 2022-06
Compliance • Fintech • SaaS
Middesk is a company that provides a business identity platform designed to help companies verify their commercial customers and ensure KYB (Know Your Business) compliance. The platform offers a range of identity products including business verification, credit assessment, tax registration, and entity management. Middesk's solutions are tailored for industries such as banks, lenders, fintechs, and marketplaces, providing automation and efficiency in business onboarding and compliance processes. Their products support businesses in verifying identities, managing risks, and enhancing the customer onboarding experience.
Account Manager – Mid-Market
🕒 January 16
🏢🏡 New York City – Hybrid
💵 $135k - $180k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
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Middesk
51 - 200 employees
Founded 2019
📋 Compliance
💳 Fintech
☁️ SaaS
💰 $57M Series B on 2022-06
Compliance • Fintech • SaaS
Middesk is a company that provides a business identity platform designed to help companies verify their commercial customers and ensure KYB (Know Your Business) compliance. The platform offers a range of identity products including business verification, credit assessment, tax registration, and entity management. Middesk's solutions are tailored for industries such as banks, lenders, fintechs, and marketplaces, providing automation and efficiency in business onboarding and compliance processes. Their products support businesses in verifying identities, managing risks, and enhancing the customer onboarding experience.
📋 Description
• Manage a portfolio of mid-market customers, ensuring they achieve ongoing value from Middesk. • Act as a trusted advisor, helping customers navigate challenges and optimize their use of Middesk. • Lead renewal conversations, proactively identifying risks and ensuring retention. • Partner with customers to increase adoption and engagement, helping them integrate new features or expand use cases. • Collaborate with internal teams to capture customer insights and influence product improvements.
🎯 Requirements
• 3+ years of experience in Account Management, Customer Success, or a related customer-facing role. • Experience managing mid-market customers and driving retention, renewals, and engagement. • Strong relationship management skills, with the ability to engage both operational and executive stakeholders. • Ability to explain technical concepts to non-technical audiences and support product adoption. • A proactive, problem-solving mindset with a focus on helping customers succeed. • Experience in financial services, risk management, or B2B compliance is a plus. • Bachelors Degree+
🏖️ Benefits
• Offers Equity
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