Clinical Partnership Manager

🔥 51 minutes ago

🌲 Oregon – Remote

infoinfo

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Mindoula

Mindoula

201 - 500 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.

📋 Description

• Grow as a Collaborative Care expert focused on driving, building, and nurturing current and new partnerships • Activate physicians within contracted practices to refer patients to the Collaborative Care Program • Achieve monthly referral volume goals and quotas • Engage key physician referrers in the assigned territory by phone, video conference, and in person • Focus primarily on larger accounts, with secondary support for smaller accounts as needed • Partner with and assist the Sr. Director, Physician Activation and Partner Success • Support provider satisfaction from initial training and education through ongoing referral growth • Develop and manage regular account meetings covering enrollment, growth opportunities, concerns, and achievements • Communicate with accounts, providers, and practice staff to understand needs and recommend referral-growth strategies • Create and review referral performance reports with accounts and practices • Track account engagement and referral trends, intervening when referral slippage occurs • Identify challenges to referral activity and develop contingency and mitigation plans • Monitor industry changes and account developments affecting referrals • Collaborate with clinical operations on clinical concerns and liaise between ClinOps and referring providers • Support the referral process by confirming receipt of initial referrals • Provide initial and ongoing provider education about appropriate CCP patients and referral submission

🎯 Requirements

• Bachelor’s Degree in healthcare related field or business required • Three or more years of experience working in a sales or account management role • Strong preference for prior experience working with healthcare providers, preferably generating provider referrals for a service • Success in a 50% travel role • Project management experience or experience implementing new partnerships • Experience presenting company products in person and virtually • Experience selling a healthcare service to accounts • Proven outcomes of growing accounts • Proficiency in Microsoft Word, Google Suite (Calendar, Docs, Sheets, Slides, etc.), Excel, and PowerPoint • Start-up and behavioral health experience a plus • Ability to develop and maintain strategic partnerships with key accounts • Proactive customer service and problem-solving ability • Ability to understand healthcare and market trends • Proven ability to adapt to change in a high-growth organization • Ability to create and review data and analytics to measure account performance • Comfortable creating and delivering virtual and in-person presentations • Ability to represent Mindoula’s mission professionally to key accounts

🏖️ Benefits

• Remote role • Travel up to 50% • Virtual and in-person work arrangements • Collaborative work with clinical and operational colleagues

Apply Now

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