Clinical Partnership Manager

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🔥 0 minutes ago

🏛️ District of Columbia, Maryland, +1 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Mindoula

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.

📋 Description

• Grow into a Collaborative Care expert focused on driving, building, and nurturing current and new partnerships within the Collaborative Care Program • Activate physicians within contracted practices to refer patients to the CCP service • Carry and achieve a monthly referral goal/quota • Engage key physician referrers in the assigned territory through phone, video conference, and in-person interactions • Focus primarily on larger accounts and secondarily on smaller accounts as needed • Partner with and assist the Sr. Director, Physician Activation and Partner Success to ensure post-implementation provider satisfaction • Support initial provider training and education sessions and ongoing referral growth • Develop and manage regular account meetings to review enrollment, growth opportunities, concerns, and achievements • Communicate with accounts, providers, and practice staff to understand practice needs and recommend referral-growth strategies • Create and review referral performance reports with accounts and practices • Track account/practice engagement and referral trends and intervene when referral slippage occurs • Identify challenges to referral activity and develop contingency and mitigation plans • Monitor industry changes and account developments and anticipate challenges for CCP referrals • Manage clinical concerns with Mindoula clinical operations colleagues and liaise between ClinOps and referring providers • Support the referral process by confirming receipt of initial referrals • Provide initial and ongoing re-education to referring providers about appropriate CCP patients and referral submission

🎯 Requirements

• Bachelor’s Degree in a healthcare-related field or business required • Three or more years of experience in a sales or account management role • Strong preference for prior experience working with healthcare providers, preferably generating provider referrals for a service • Success in a 50% travel role • Project management experience or experience implementing new partnerships • Experience presenting company products in person and virtually • Experience selling a healthcare service to accounts • Proven outcomes of growing accounts • Proficiency in Microsoft Word, Google Suite (Calendar, Docs, Sheets, Slides, etc.), Excel, and PowerPoint • Ability to develop and maintain strategic partnerships with key accounts • Proactive customer service and problem-solving ability • Ability to understand healthcare and market trends and suggest program changes • Ability to adapt to change in a high-growth organization • Ability to create and review data and analytics to measure account performance • Comfortable creating and delivering virtual and in-person presentations • Ability to professionally represent Mindoula’s mission to key accounts

🏖️ Benefits

• Remote work arrangement • 50% travel role