Therapeutic Account Manager, Liver

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Mirum Pharmaceuticals, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Mirum Pharmaceuticals, Inc. is a biopharmaceutical company dedicated to developing and delivering transformative therapies for rare diseases. The company's scientific focus is on therapeutic areas such as cholestasis, inborn errors of bile acid metabolism, and genetic neurology, with an emphasis on addressing unmet medical needs. Mirum's flagship medication, LIVMARLI, is available in the U. S. and the E. U. , while their pipeline features other promising candidates such as Volixibat, aimed at changing the trajectory of rare diseases. Driven by a passion for patients, Mirum Pharmaceuticals is committed to revitalizing communities affected by rare diseases through meaningful scientific discoveries and evidence-based therapies.

📋 Description

• Develop and execute territory business plans aligned with national, zone, and regional priorities • Use performance data, customer insights, market intelligence, access dynamics, and competitive trends to identify opportunities and adjust territory strategy • Deliver territory business objectives through prioritization, customer engagement, resource stewardship, and accountability • Maintain customer records, forecasts, expense reports, administrative documentation, and business updates • Identify, prioritize, and develop high-opportunity accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology and gastroenterology • Create and execute customized account plans reflecting patient journeys, stakeholders, clinical decision-making, referral patterns, access considerations, customer needs, and competitive realities • Build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, office staff, and other care-team members • Map influence and decision-making within complex accounts and secure next steps advancing account strategy • Coordinate compliant account actions across field partners • Develop and maintain knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, approved uses, safety information, patient support pathways, access, reimbursement, and competition • Communicate complex scientific and clinical information clearly and credibly to healthcare professionals and accounts • Execute approved promotional programs and customer engagements in compliance with company policies and regulatory requirements • Influence stakeholders without authority, navigate resistance, and advance disease awareness, patient identification, referrals, treatment consideration, initiation, and persistence • Keep patients and caregivers central to territory and account decisions • Collaborate with Market Access and Patient Services partners to address patient-journey barriers • Elevate recurring customer, access, and patient-support barriers to internal teams • Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy • Coordinate account strategy across field roles and communicate actionable field insights • Contribute to business reviews, training, team meetings, launch readiness, and cross-functional initiatives • Operate with ownership, initiative, resourcefulness, resilience, curiosity, coachability, and commitment to Mirum's values and ethical standards

🎯 Requirements

• Bachelor's degree required; advanced degree preferred • 5+ years of progressive sales experience in the pharmaceutical or biotechnology industry • Demonstrated track record of consistently delivering business results in a complex specialty, rare disease, orphan drug, or high-science market • Rare disease experience highly preferred; experience in hepatology, gastroenterology, pediatric specialty care, or another complex specialty market highly desirable • Strong clinical aptitude and ability to learn, retain, and communicate complex disease-state, diagnostic, mechanism-of-action, clinical-data, and product information • Experience with account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals • Ability to use insight-led or challenger-style selling to constructively challenge the status quo, influence behavior, and advance customer decision-making • Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets • Strong business acumen and ability to interpret performance data, identify insights, develop territory and account strategies, and translate plans into field execution • Exceptional interpersonal, emotional intelligence, communication, presentation, judgment, and trust-building skills • Self-motivation, resourcefulness, resilience, organization, prioritization, and ability to perform independently in a fast-moving, ambiguous environment • Demonstrated success partnering cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics • Commitment to ethical conduct, compliance, and approved promotional practices • Valid driver's license and ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments