Senior Field Service Technician

🔥 13 minutes ago

🌲 North Carolina, Oklahoma, +2 more states – Remote

🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Mission Critical Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

Energy

Mission Critical Group (MCG) is a U. S. -based provider of integrated power infrastructure and services for mission-critical environments. MCG designs, manufactures, delivers, and services end-to-end electrical systems, configured low- and medium-voltage electrical equipment, factory-built modular power platforms (including modular data centers, microgrids, MCPU units, and generator enclosures), and full lifecycle support (engineering, integration, commissioning, monitoring, maintenance, aftermarket and connected services). The company emphasizes rapid deployment and “time-to-power” for demanding customers in data centers, utilities, oil & gas, healthcare, industrial manufacturing, pharmaceuticals, and semiconductor industries, and operates a large U. S. manufacturing footprint (1. 7M+ sq ft), 1,800+ employees, and multiple manufacturing, distribution, and service locations.

📋 Description

• Perform installation, maintenance, troubleshooting, and emergency repair of UPS, LV & MV power systems at client sites throughout the US • Require 70% travel and operate with a high degree of independence • Serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably • Leads jobs and manages field activities • Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, UPS, battery systems, and control panels • Conduct root cause analysis on complex electrical failures • Work with Modular Enclosures and Power Skid systems and perform field surveys • Communicate clearly with customers about issues, solutions, and timelines • Review electrical plans and designs to confirm technical accuracy and identify any potential discrepancies or risks to the project • Supervise onsite startup and/or commissioning of company-supplied equipment • Plan, conduct and document onsite Integrated Systems Testing (IST) for company-supplied equipment • Ensure all installations meet applicable standards • Assist Logistics with timing of all equipment testing • Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations • Mentor junior technicians as you develop leadership skills • Provide emergency support when critical systems go down (rotating on-call schedule)

🎯 Requirements

• 4+ years working with UPS, generators, governors, regulators, MV/LV switchgear, or similar power equipment • Industry Background: Datacenters, power generation, utilities, oil & gas, marine, or energy sectors • UPS & Power Distribution equipment • Tools: Proficient with multimeters, hand tools, wiring equipment, and soldering • Software: Comfortable with Microsoft Office for documentation and reporting • Driver's License: Valid license with clean driving record (required for travel)

🏖️ Benefits

• Employees can work remotely