Senior Manager, Marketing Operations

🕒 July 13

🇺🇸 United States – Remote

💵 $142k - $185k / year

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Mission Lane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

📣 Marketing

🛡️ Insurance

Consulting • Marketing • Insurance

Mission Lane is a financial services company that focuses on providing accessible credit options for individuals, particularly those underserved by traditional financial institutions. They offer the Mission Lane Visa® Credit Card, which allows applicants to see if they are approved without impacting their credit score. The company aims to support members on their financial journeys through education and tools that promote healthy financial habits, ensuring that millions of Americans have access to the resources they need to build credit and improve their financial situations.

📋 Description

• Business process design and governance across the full direct marketing lifecycle, from intake through legal review, production, and vendor execution • A small, specialized team, plus relationships with the external vendors and internal stakeholders (BAs, marketing managers, creative, legal, compliance) who make campaigns move • Digital asset management: establishing and enforcing naming conventions, tagging taxonomy, and the organizational discipline that makes creative assets findable and reusable • QA and audit controls that hold up under regulatory scrutiny, including UDAAP review readiness • Operational reporting that gives leadership real visibility into campaign status, cycle times, and throughput • Identification of automation opportunities across the workflow, and partnership with the right internal teams to implement them • As this function expands from direct mail into digital, you're the person who makes sure the operational foundation is ready

🎯 Requirements

• 7+ years of experience in marketing operations or direct marketing campaign management in a regulated environment (financial services, healthcare, energy, insurance, gaming, or similar) • Demonstrated experience designing and implementing business processes across complex, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor handoffs • Direct mail execution experience, with the systems thinking to extend those disciplines into digital channels over time • Experience managing direct reports and vendor relationships, with a track record of improving operational performance • Hands-on experience with digital asset management: building or maintaining a tagging, taxonomy, and naming convention system • Ability to identify process automation opportunities and partner cross-functionally to implement them • QA and audit mindset: you've built controls and documented them.

🏖️ Benefits

• Paid time off • 401(k) match • Monthly wellness stipend • Health/dental/vision insurance options • Disability coverage • Paid parental leave • Flexible spending account (for childcare and healthcare) • Life insurance • Remote-first work environment